Alaska Airlines sucks and its tech is glitchy
I’m a Delta Platinum elite, got mvp gold 75k via status match.
I booked 3 trips with my gf, thought we’d both get on the upgrade list since companion upgrades are a benefit of 75k gold.
Instead their system splits our reservations and doesn’t upgrade her. One instance our flight got cancelled and they rebooked us on separate flights.
Wrote in to customer care 2 weeks ago and not even an apology.
Alaska pls fix your glitchy system.