Amazon music

Genesis Financial Solutions / Eng
Hgbcdzn8

Genesis Financial Solutions Eng

PRE
CareOregon
Hgbcdzn8more
Oct 11, 2017 6 Comments

So I have been trying to sign up for amazon music unlimited for the past few days and every time I sign up, minutes after I get an email saying my subscription has ended.

Seems strange since my payment method works for other amazon services, but for music unlimited it thinks the card I am using is fraudulent.

This seems like a really strange bug...

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TOP 6 Comments
  • Amazon / Ops
    chnge crs

    Amazon Ops

    PRE
    Target
    chnge crsmore
    I have the same issue at Amazon.com. Customer service is terrible and refuses to acknowledge there is an underlying issue.
    Oct 11, 2017 0
  • Amazon YourBoss
    Have you tried support / customer service? We’re generally very good at resolving issues like this on the first call, and you’ll likely even get a service credit for your trouble.
    Oct 11, 2017 0
  • Amazon / Eng Yaae53
    Call and complain and get a free month of service.
    Nov 2, 2017 1
    • Genesis Financial Solutions / Eng
      Hgbcdzn8

      Genesis Financial Solutions Eng

      PRE
      CareOregon
      Hgbcdzn8more
      OP
      I did call and complain multiple times.. never have I tried so hard to pay for something and not be able. When I complained all they said was that I’d get a call within 48 hours. Still no call back. I switched to Apple Music
      Nov 2, 2017
  • Genesis Financial Solutions / Eng
    Hgbcdzn8

    Genesis Financial Solutions Eng

    PRE
    CareOregon
    Hgbcdzn8more
    OP
    Same payment method as is used on my prime membership. Called yesterday and today still no resolution. Curiously I ordered something from amazon restaurants last night with the same card, with no issue.
    Oct 11, 2017 0
  • Amazon NODX71
    Is it the same payment method you use for your Prime membership?
    Oct 11, 2017 0

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