Genuinely curious about what the day to day looks like for recruiters. Are you just completely swamped with 30+ candidates at once? Are hiring managers unresponsive which leads to long response times to no fault of the recruiter? I have consistently had painful experiences with recruiters (poor communication, long time to answer emails, at times lack of any response at all, rescheduling interviews, the list goes on) It’s difficult because it’s takes a mental toll when you are working one job and have another hanging in the balance for multiple months while they fumble through the recruiting process. And in my experience this has been consistent across the board (Uber, google, many others) not just smaller companies with minimal resources. So I’m curious from recruiters perspective what is actually going on?
I am not one but it seems to me that the bad experience comes from two fronts: one from the single performance metric and the other from black box recruiting system as a whole. The single performance metric (requisition closure rate or time taken from opening a req to closing) makes recruiters optimize just for that, depriortizing the rest including candidate experience. On top of that, low visibility into the hiring process makes it even harder. This is not only for external visibility but also for internal employees as well. Other than recruiter and hiring manager, it is hard to know the current status at most places with modern hiring systems, under the name of “candidate confidentiality.” Even if you had a referral, chances are your referral wouldn’t know what is going on. In this case, the only facade is recruiter, but as said above, their interest may not align with keeping you updated.
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