Conflict of interests with your own virtual assistant

Microsoft Peppa Pig
Jul 16, 2018 12 Comments

Do you guys think you may face a conflict of interests with your own virtual assistant? Just imagine you ask Alexa (Siri, Cortana, write your favorite name here) to buy the most affordable something (f e airplane tickets). And it buys something else to make Amazon (Apple, Microsoft, etc) earn the most from advertising or kickback instead. It can be just 5 or 10 percent you even would not notice.

Do you believe it can happen?

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TOP 12 Comments
  • Square
    MicMackMuk

    Square

    PRE
    Facebook, Google
    MicMackMukmore
    Of course. They exist for this sole purpose.
    Jul 16, 2018 2
    • Microsoft Peppa Pig
      OP
      Then it is stupid to spend your money to buy a device that spies on you and cheats on you.
      Jul 16, 2018
    • Facebook admins_mom
      But the conveeeeeeeenience man! /s
      Jul 17, 2018
  • Neo4j AGkq27
    Try to keep up - you are the product.
    Jul 16, 2018 0
  • Google RfbMNT
    Some people are ok with paying more for convenience.
    Jul 16, 2018 0
  • Microsoft / Eng xlafbdhab
    Technology is only as powerful as the power you give it. Why would you tell it to buy stuff for you if you care about prices and best deals?
    Jul 16, 2018 3
    • Microsoft Peppa Pig
      OP
      Why would you ask Google to give you best prices in their shopping vertical or just answer your questions and build your opinions?
      Jul 16, 2018
    • SAP Man
      ^But Google already prioritizes search results and allows sponsors to bump their listings up in Search and Shopping in Google. You'll always have to shop around or trust the masses over at Slickdeals.
      Jul 16, 2018
    • Microsoft / Eng xlafbdhab
      Shopping was just an example, but personally if I’m specifically looking for the best deal on something then google isn’t my only source 🤷‍♂️
      Jul 18, 2018
  • Capital One Cheeter
    There is already a WSJ investigative article on this already. Alexa will more often recommend an amazon basics brand over other brands. FWIW, if you use Alexa or have prime, you’ve already bought into the ecosystem. Amazon frequently doesn’t have the cheapest prices. But tons of people still subscribe.
    Jul 16, 2018 1
    • CrowdStrike WWzj13
      Try getting anything remotely resembling customer service from anyone underbidding Amazon.
      Jul 17, 2018
  • Microsoft / Product @zzz
    It's already happening isn't it. Alexa makes it quite easy to order stuff from Amazon, or listen to Amazon music. And that is the entire purpose for building products that feed into each other. Keep you in the ecosystem. Did you just come out of a cave? Oldest business model.
    Jul 16, 2018 0

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