CX Aka Customer experience - building internal tools, optimizing customers service around the product Is it good ? Is this just like a fancy name for customer support engineer?
Post the details of the offer or GTFO
Yep, this is a dev position, not a support engineer position.
It's a Dev position but you won't be working on anything customer facing or anything else cool within Dropbox. When I interviewed it seemed like it was just support tools for a couple hundred enterprise customers.
Did u accept the job?
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I believe that it's a SWE position building internal-facing products used in customer support. I'd choose something in between your two options in the poll.