project delays, increasd aws costs, road blocks etc. happen all the time. how do you structure your messaging to upper management? i try to do problem, possible options, what would you choose kinda way. anything else that has worked better for you?
1) evaluate how bad the bleeding is.. assessment. 2) anything you can do now to stop the bleeding. 3) summarized the situation and look for any recovery plan. 4) cost benefit analysis, what does this mean long term and short term in terms or money, timeline, delivery and and chain reaction from this. 5) take ownership for the miss and work on a plan so this doesn't happen in the future. Now these are some steps but it all depends on how good you are with you manager in terms or trust and relationship. My approach is always to pull in my director asap even when you are trying to analyze just as a FYI. Then keep him/her in the loop as things evolve. I can do that because of my relationship and the mindset were it is ok to fail but you realize it and fix it quick and that trust I have my management and the team. I have seen other approach which doesn't align with me is to keep the upper management in the dark until you can fix it and then go to them that there was a problem but it is fixed and here is the impact.
Be brief, be clear, do not try and bury anything but also make sure you come with an idea/plan/path forward that you can suggest going forward. If you can provide a task for leadership (keep it small) that can help as well. Finally, let them know you will update them on progress at quick appropriate intervals and actually follow through on that.
Lead with the option to move to GCP
If only I could double like a comment, what an awesome plug. Wonder if there is a cost comparator that is cross clouds!
Depends on the manager. Some will want to know right away. Some will want you to do various analysis or create recommendations. Some will want you to hide all problems or cover them up with a slurry of lies. A good manager should really be comfortable with any approach. If you tell them the problem and they don't want to hear it, they'll tell you to handle things like that yourself except for emergencies. If they want analysis, they'll ask you for analysis and to do that before coming to them in the future. If they want to know right away, they'll tell you to bring everything to them right away. Good management is really rare, though, so you'll probably wind up with all kinds of different things. Many managers are inconsistent and unable to communicate well. Do your best.
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If you thrive on blind, recommendation is to get a higher comp offer, give indications you are leaving, let another coworker break the news to your manager, manager runs to you to reconsider and gives you more money. You take it and fix it. You did a favor. Anything else, you get a lecture on how to manage risk and a ding. ๐คช. Just ignore my answer. Just killing time.