Instacart/Doordash paying nothing??

Walmart.com LntEuF
Feb 7 185 Comments

Did you guys read about this??? Apparently, food delivery services are paying literal pennies to their drivers/shoppers?? Is this even legal? Is this common in the industry? Does Uber Eats, Grubhub, Postmates, Caviar do this too?

https://mashable.com/article/instacart-worker-wages-tipping/#8drut41i_uqf

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TOP 185 Comments
  • Yes they pay nothing. Tip your driver.
    Feb 7 30
    • New / Consultant
      TechLeed

      New Consultant

      PRE
      Amazon
      TechLeedmore
      If you're "forced" to take this job that's your choice to play the game.

      It's capitalism at it's finest. If someone is willing to do the work for that little then that's what the work is worth. Until it's realized that the workers control the acceptable wages then we're going to have this cycle.
      Feb 8
    • Square / Eng SQ
      Yep, it makes sense why you're a consultant.
      Feb 8
    • Facebook
      xenophile

      Facebook

      PRE
      LinkedIn
      BIO
      People, projects, pay, then place. In that order.
      xenophilemore
      Pretty soon, it’ll all be autonomous vehicles delivering food door to door. No more tips! No more spit!
      Feb 9
    • Ah this thread reminds me why I chose my username.
      Feb 16
    • Facebook acurious
      Isn't it strange they don't pay Dasher ? I see they have delivery in addition to service charge. No wonder they have tip mandatory
      Feb 21
  • Postmates rBOR75
    Postmates don't do this shady shit.
    Feb 7 21
    • DXC Technology / IT
      ta121908

      DXC Technology IT

      PRE
      M&T Bank
      ta121908more
      You deliver food for fun...lol.
      Feb 8
    • Microsoft fujeezus
      This Microsoft making pennies rumor is hilarious. Maybe in Redmond for them old timers. But just try to beat that 300k for next to no work stress in the Bay. Or go eat a banana.
      Feb 8
    • Wish / Eng rocksolid
      relax, bro
      Feb 8
    • Square / Eng SQ
      I'd take double the TC for a normal workload 😊. Oh wait I am.
      Feb 8
    • Cisco Sr1pr1
      No one is talking about Postmates here
      Aug 22
  • Uber Saghoo
    Don’t tip. Death to tipping culture. Why can’t the world just be simple? $10 means $10, not $10 + fees + tips + surcharge + other bullshit.
    Feb 8 35
    • Northrop Grumman / Eng Crypt0
      @SQ, let them increase prices. Why do you even bother sticking up for these businesses. Tips are included in every meal in other countries lol and it is totally fine and service is still great. You don't even get public shaming and saying workers will spit in your food. Only in America.. and I'd rather the worker pay taxes on their tips too. Got to support taxation no matter which level of income you are
      Feb 11
    • Overstock.com dvaN82
      @crypt0 .....sticking up for these businesses? Have you ever valet parked your car? Why would you not tip that young person for working hard? It’s a nice friendly gesture at the very least. That’s outside of the fact that it’s simply been around since people have been parking cars.

      Same goes for tending bar, waiting tables and many other service industry jobs within our culture. I get what you are saying but it’s not valid in most instances.

      In others I think there is some validity but in most of those we will see automation playing a much bigger role long term.

      @saghoo and everyone else
      Correct me if I am wrong but, I don’t think some people understand is that min wage is different for people in some jobs because it’s natural and it’s also been tradition that the consumer tips.

      “Under federal law, restaurants are required to pay delivery drivers $2.13 per hour if they utilize the tip credit, though gratuities must push each driver over the $7.25 federal minimum wage. In the event that the $7.25 hourly rate is not met on a workweek basis, an employer must make up the difference.”

      So generally speaking ...I show up with your pizza making 2.13 thinking you are going to tip me but you think I make 7.25 and believe tipping is not your responsibility.

      Maybe this is why we keep going back and forth?
      Feb 11
    • Uber gatopan
      @dvaN82

      There is the problem , why would I have to give money to someone just for doing their job. They’re hired to do so

      And as you said , you cannot stop me from not tipping 🤷‍♂️

      You guys literally sound like someone in a cucked relationship trying to justify why they’re doing the right thing

      It’s abusive dude , make the restaurants pay what’s fair for labor , it works everywhere else, why not here
      Feb 11
    • @dvaN82 “Why tip? For better service”

      Did you even read my post above?

      I mentioned that there are many countries such as Singapore and Japan where tipping is looked down and yet the service is top notch compared to the US. Even in some poorer countries like Indonesia, you get better service without tipping.

      Do you have study that show that tipping WILL equal better service?

      Go to Chick-fil-a or In-n-Out or talk to the employees (and ex-employees). They don’t get tips but they provide top notch service and generally are happier. Their work is more demanding too compared to the server. Try standing in front of the grill, running around making food and shakes for 7 hours (1 hour is for lunch, break, etc). Server don’t make the food, so they don’t stand in front of the grill.

      So my recommendation is the same: increase the server wage from $2 to $15 hour plus benefit and abolish tipping.

      Tipping actually reduce wage, since companies like DoorDash can pay their gig-worker next to nothing and have the consumer pay the difference.

      The federal laws that allow min wage of $2.13 for worker that receive tips need to be abolished, just like back when min wage was $4.25. Today, many states have min wage that is equal to $10 or more. Some cities like SF have $15 min wage and even mandate healthcare.

      But like you said, you’ll keep tipping and no one is going to stop you. That’s not the intent here. We’re discussing why the tipping culture should be changed for the good of the worker.
      Feb 11
    • Northrop Grumman / Eng Crypt0
      @dvaN82: tip for better service? That's bull shit. They should be doing great service regardless! What is a job?? They do their job, they get paid. They do bad job, they should be fired. Workers with good ratings from customers get bonuses. This will encourage customers to give rewards through reviews on good workers. Not be encouraged to do a better job to get good tip... Stop trying to support business and brain washing people to tip to subsidize workers pay. Read deaths post! He makes good points about chick fila and In n out workers. They have good pay and benefits. They always have excellent service without tip because they already get paid well by the business!

      @death: exactly! I love in n out. Always Excellent service. They don't get tip, but the employee get good pay and benefits package.
      Feb 11
  • Postmates GVrX00
    Postmates doesn’t use tips to calculate base pay. We don’t even ask the customer to include tip until the delivery is complete.
    Feb 7 2
  • eBay
    seat

    eBay

    BIO
    Why did you click on me 😡
    seatmore
    Sounds like what’s happening is that tips are used to subsidize guaranteed earnings. So if two people work a similar number of hours but one gets a lot of tips and the other doesn’t, their end pay is similar. I think
    Feb 7 1
    • EMC yskV77
      False, I think there is no guaranteed earnings. Although at one point there used to be
      Feb 8
  • Instacart NotElliot
    I hope that shoppers/delivery people leave instacart in droves. They don’t care about you.
    Feb 7 0
  • Postmates j☀️
    What else to expect from DoorTrash. They always copy features from other competitors. This must've been copied from instacart. They have zero originality.
    Feb 8 1
    • Postmates postmateys
      Company run by PM’s what do you expect
      Feb 8
  • Google nimb81
    Fuck tipping to make up the slack. Just don't use the services. Starve these companies out.
    Feb 8 1
    • Google nimb81
      I'm in support of tipping btw. But not to subsidize them not paying workers.
      Feb 8
  • Expedia gaymatter
    The tipping culture is a crazy idea in its entirety. Tipping should be totally optional. If you’re happy with your server, pay a tip, otherwise just don’t. Servers/dispatchers frowning upon people who pay a low tip is kinda crazy. I was a student once and was not financially stable to afford a tip; still had to give it. The CEOs and businesses who make servers depend on tips instead of a regular paycheck are the ones who should be frowned upon. Death to the fuckin tipping culture.
    Feb 8 0
  • LimeBike BIoc70
    Fuck tips. No body tips me for writing code.
    Feb 8 3
    • New wGsQ24
      You've literally gone up to over a billion dollar valuation in no time. You should give us tips on choosing companies.
      Feb 8
    • Nextdoor / Mktg Z5gk3z
      You ever hear about a down round? 😂 its a bike company... look to China for the outcome at scale.
      Feb 8
    • LimeBike BIoc70
      Nextdoor , Don’t rely on your feeds in your app for tech news.
      Feb 8
  • Instacart carrotcode
    Instacart fixed this: https://techcrunch.com/2019/02/06/instacart-ceo-apologizes-for-tipping-debacle/

    Tips are not a part of Instacart earnings anymore
    Feb 8 3
    • May be you should let your CEO go!
      Feb 8
    • Overstock.com dvaN82
      Fixed something that shouldn’t have been broken in the first damn place!?

      Maybe if you would have cared enough to talk to your employees BEFORE it became a big issue covered by the news would have been a better strategy?

      Basically, who cares if you fixed it. This is a common occurrence and nobody cares until the public finds out.
      Feb 8
    • Instacart Carrotb0t
      Gross. We knew it was happening. Don’t work for Instacart.
      Feb 8
  • New TKpg12
    They literally take money from tips given through the app.

    This issue has been buzzing around online forums for ages, people just stunned that they could do this to drivers - it's awesome to see they were finally called out on it.
    Feb 7 1
    • Uber ¥ennies
      Tech journalists had a big backlog of shitting to do on Uber and then Facebook, so they just got around to writing about this.
      Feb 10
  • GrubHub / Eng rWWQ30
    From what I skimmed from the article they had a hard ceiling to what the drivers could make. Where as we have a guaranteed minimum rate that the drivers earn with no ceiling.
    Feb 7 1
    • Capital One / Eng Username
      Tf kind of delivery service restricts how much drivers can make
      Feb 8
  • New wGsQ24
    I'm curious, instacart/doordash run in losses, the delivery folks don't make money, Uber/Lyft lose money per ride .. who's making money again?
    Feb 8 4
    • Employees with RSUs
      Feb 8
    • Oracle wallcall
      only oracle employees
      Feb 8
    • Microsoft allthetime
      The customer! The customer gets to use the services below cost.
      Feb 9
    • New wGsQ24
      The founders for sure
      Feb 9
  • Credit Karma EllisDee25
    Yeah, so livable wages are needed for every job and we can get rid of tipping.

    Tipping sucks from both customer and worker sides — but not the boss’ side.
    Feb 8 1
    • Northrop Grumman / Eng Crypt0
      Agreed! Just this
      Feb 8
  • Facebook targeriyan
    Uber eats does the same I heard
    Feb 7 6
    • Uber Lil Weezy
      We def don’t, the pay base has nothing to Do with Tips earnings on Eats (and rideshare)
      Feb 8
    • Uber upptip
      we also eat babies
      Feb 8
    • Groupon Q anon.
      Like raw? Or do you at least marinade them and grill them first?
      Feb 8
    • DoorDash Lilies
      Deep fried with ketchup
      Feb 8
    • Financial Engines
      zimmer

      Financial Engines

      PRE
      Oracle
      zimmermore
      Hannibal spotted
      Feb 8
  • Amazon 46+2
    Doordash are a bunch of fucking thieves. The other day I was comparing menus from Doordash and GrubHub for a specific restaurant, and found Doordash charging a dollar or two more for the same item. They are sneaky though, not doing it for every restaurant. Stopped using it.
    Feb 8 1
    • Postmates postmateys
      This probably isn’t Doordash even though they are shady. Merchants often sneakily increase the price of food items to try and offset the commission they pay. it’s incredibly hard to catch as all the menu information is from the Merchant.
      Feb 8
  • Google usurper
    The new thing to do here is put down 22 cents as a tip in the app, then tip the driver in cash directly. The 22 cents signals to the driver that you'll tip in cash, so they don't spit in your food.
    Feb 8 1
    • Target BalRog
      You know you can put notes in your order, right? Every order I make has the following note: "Cash tip at the door. Bring change for $20". Why send a code when you can say it in plain English?
      Feb 8
  • NewRelic first ¹
    Tipping is like paying ransom to the employers who don't pay their own employees living wage. BTW, why people are not outrageous about some CEO, on his/her first working day of 2019, already made a whole year of employee's salary. And ppl here debating on if these employees should pay $5 or $9 tip for their food dispatcher?
    Feb 8 1
    • Northrop Grumman / Eng Crypt0
      Yes, I have the same thoughts. Brainwashed people think people need to tip lol but when you are tipping, you are allowing the fucked up company to be like it is. They just need to pay decent wages for people. I hope for $15 minimum wage in the near future for these workers
      Feb 8
  • Facebook public2
    Gig economy at its finest
    Feb 8 1
    • Credit Karma EllisDee25
      And we now have really high “employment” too.
      Feb 8

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