Intuit shut down business account

Amazon CWMh56
Feb 4, 2018 16 Comments

Yesterday, Intuit shut down my friend’s account because they claimed her startup is an “unacceptable business type.” She runs the #sextech startup It’s time to end the antiquated policies that shame sexual health. Why would #Intuit suddenly decide that this is unacceptable?

Intuit shut down business account Intuit shut down business account


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TOP 16 Comments
  • Postmates IKFc10
    How are butt plugs == “sexual health”? 🤔
    Feb 4, 2018 4
    • Uber / Eng Theranos
      Not sure why you’re picking one thing they sell and trying to pretend that’s what their business is built around. 🤔
      Feb 4, 2018
    • Postmates IKFc10
      Well I didn’t mean anything by it. People should be empowered in their private lives. Just find it strange when these devices are classified under “health.”
      Feb 4, 2018
    • Uber / Eng Theranos
      Regardless of how it’s categorized, it certainly doesn’t seem like they are being empowered by Intuit.
      Feb 4, 2018
    • Postmates IKFc10
      Feb 4, 2018
  • August Home / Eng switchMap
    I'm pretty sure Stripe doesn't have that restriction, as long as you're not selling straight-up porn.
    From what I remember, a lot of the big financial institutions that back these companies (Stripe, Intuit, etc) are really really conservative. They claim those transactions are too "risky", but I suspect they're just prudish :(
    Feb 4, 2018 0
  • Sephora / Other Farsali
    This is a legit company (I use it). But they also just raised a decent amount of VC funding. I assume @switchMap’s conclusion is the reason this is happening.

    "Unbound, a sexual wellness startup for women, recently raised $2.7 million from Founders Fund, Slow Ventures, Arena Ventures, SoGal Ventures and others. Founded by Polly Rodriguez of Women of SexTech, Unbound aims to empower women to own their sexuality."
    Feb 4, 2018 1
    • Sephora / Eng Stila
      Feb 6, 2018
  • Bumble aUYx65
    Can someone at Intuit help them figure this out? Seems a bit ridiculous that this is happening.
    Feb 4, 2018 0
  • Google Seto Kaiba
    Payment processors do this all the time for businesses that they think have a high fraud rate / chargeback rate. Don’t think it has anything about this sexual health shaming thing you’re talking about
    Feb 4, 2018 0
  • Lyft / Eng femN10
    “We’ve done a thorough review of your account and can no longer support your payments needs.” 😂 What prudes. Is Intuit run by evangelicals or something?
    Feb 4, 2018 0
  • Facebook / Eng Kshs271
    The response in those screen shots from Intuit is upsetting. I’ve seen a lot of Intuit employees on Blind. Perhaps they can figure out what’s going on with this?
    Feb 4, 2018 0
  • Capital One / Eng xjBA36
    That sucks. My guess is that the business type violates someone's policy somewhere in the chain. Could be Intuit itself, but it could also be a partner somewhere upstream (like, say, Visa). Again, only a guess but it may be that they don't deny the account initially but a periodic audit eventually finds this kind of business in violation of some company's policy.
    Feb 4, 2018 0
  • Databricks


    I suck
    This is why she should use cryptocurrencies. No discrimination there and no chargebacks
    Feb 4, 2018 1
    • Shazam / Eng Shaq Fu
      It’s a bit hard to only use crypto tho. Maybe it will encourage her to take those as well.
      Feb 4, 2018
  • Twilio hgsjs57h
    How is it not?
    Feb 4, 2018 0


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