Intuit tricks customers??
What do you guys in Fintech or ppl with a paid/free version of a product think about turbo tax purposefully making it difficult for users to find the free version of their product? A part of me thinks this is just standard business practices, but another part of me feels like intuit screwed over low income individuals on purpose for profit. Thoughts? https://www.propublica.org/article/turbotax-just-tricked-you-into-paying-to-file-your-taxes
ProPublica
Bad all the way.
Which company doesn’t ?
This is on-brand for Intuit. Dishonest company.
Why do you think it’s a bad business practice?
Other companies, eg CreditKarma, now have leverage to enter the space (“actually always free taxes”)
Which might have been why OP posted this....
They also lobbied against simplifying tax filing systems and free, government filing options. They exist to solve a problem that they have exacerbated 😂
Most evil company out there. I imported my tax info from them and then used tax slayer to file it via cut paste in under 20 bucks. F intuit.
Why don't most people just do that?Agreed sentiment
shit company that is the perfect embodiment of regulatory capture. if you work for this company you should reevaluate your life choices.
Intuit is the new Comcast. Nobody likes, everyone uses it, most will jump ship if there is a viable alternative.
I don't like intuit lately. Mint also with the guise of helping you make financially smart decisions pushes poor credit offers down your throat. I feel like intuit is praying on the ignorant/uneducated who turn to them for advice and find profiteering.
If nothing else their UX is now garbage because 99% of the screen real estate is taken up by those offers
It’s both bad and normal behavior.