I work at tier 2 company wherein we have crazy workload often. I am in Team A while we support Team B in the operations.
Last week I wrote an email detailing how to perform certain steps while highlighting the key points, in few minutes one the Asian lady from team B, not Indian, sent me a ping on company chat saying why are you screaming?
I justified and explained and had get on conference call to explain what I mean.
In no way my email was pointed at anybody or any team but general system steps.
Initially I brushed it off.
We also have a white guy in our team who wrote a nasty email highlighting training issue in team B directed towards the same Asian lady and her other team members and no action was taken.
I took the screenshot of chat for reference incase there was any further issue.
Is this discrimination?
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- Some additional recommendation on communicating with defensive recipients:
- send it as a proposal rather than doctrine. Hey here's a proposal, heres what it solves
- solicit feedback, and encourage participation. What do you think? Happy to discuss if you have alternate thoughts on. Thoughts? Etc etc.
- some acknowledgement or appreciation for additional work you are asking others to do. Hey I understand this an additional overhead, and we will continue to tweak and improve it based on how it goes...
- time bound it. Would like to get this started by such and such date, so would appreciate any further feedback or discussions as needed by date.
Language, tone, formatting, all of these matter. Most of the time if proposals have merit they get accepted, usually with minor tweaks. If not this is a chance to improve further. You need to keep those avenues open, and ensure stakeholders have had a chance to participate.
Not saying you didn't do this, but a good set of principles to follow in general, and for other blinders reading this thread.
- That’s what I expected.. how dare a nonwhite guy raise his voice!
Thank you all.
- Indeed dnPd12It could be, but it’s unprovable with this single instance. It needs to be blatant and unmistakable or a long series of these type of things to be actionable. You may need other witnesses as well.
I talked to a lawyer recently about this kind of thing with a friend regarding her work situation.