Misleading Amazon product reviews

Oracle
Commando18

Oracle

PRE
Amazon, Microsoft, 500 Startups
Commando18more
Jan 13 14 Comments

Recently, for many products that I’ve seen on Amazon the reviews are “gamed” and invalid. In many cases I see reviews with similar incorrect grammar from different user names, or digging into more reviews for a product I find many reviews are for a totally different product.
For example, look at the VR headset by “VR wear”. $29.95 today with 5/5 stars. But if you dig into the reviews many are for a food item “taste is not great I mix it with just about anything” and “it’s so cute” etc.

This is not the first time I’ve been misled by reviews, iPhone headphones and iPhone headphone+charger combos are notorious for such reviews. Why is Amazon not offering an easy way to report reviews for being invalid for the product. I only see a report for “inappropriate reviews”, but this seems to be a case of review spoofing by using the same ASIN or product code for different products and moving products around using the same ID once they accumulate decent reviews.

It’s annoying and is making me to stop using Amazon now.

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TOP 14 Comments
  • Cisco / Design
    nasdaq

    Cisco Design

    PRE
    Intel Corporation
    nasdaqmore
    Gave up prime 2 years ago and no regrets since I never need a shipment the next day. All the 5 star reviews are so shamelessly rigged you can see the pattern. Amazon is turning a blind eye on this.
    Jan 13 0
  • rewardStyle / Eng kth98M
    I stopped using Amazon for the same reason.
    Jan 13 0
  • Microsoft / Eng bebK16
    What did you expect from a $30 VR headset when even the low end legitimate sets are $300+? This one is entirely on you.
    Jan 13 7
    • Oracle
      Commando18

      Oracle

      PRE
      Amazon, Microsoft, 500 Startups
      Commando18more
      OP
      Haha, I would disagree because I expect legit/quality products even for a lesser price. Just a higher price shouldn’t make a product more legit.
      Jan 13
    • Microsoft / Eng bebK16
      When something is literally an order of magnitude cheaper than the rest of the market, you don't have to buy it to know it's crap.
      Jan 13
    • Oracle
      Commando18

      Oracle

      PRE
      Amazon, Microsoft, 500 Startups
      Commando18more
      OP
      I love $10 Walgreens headphones better then my BOSE wired ones bought for $250. Easy to store and keep redundant pairs at work, for travel, etc. Bite me
      Jan 13
    • Microsoft / Eng bebK16
      False comparison. Headphones are a technology that has existed for decades, is relatively simple (it's just two small speakers, and speakers are trivial), and there is a very large market of cheap or even free (came with your phone, iPod, Zune, Walkman, etc) headphones. VR headsets are complex, made with many expensive components, and the low end market is still $300+.
      Jan 13
    • Oracle
      Commando18

      Oracle

      PRE
      Amazon, Microsoft, 500 Startups
      Commando18more
      OP
      Right, so why does Amazon have phony headphones with tons of 5star reviews (which you can read and know it’s spoofed) while BOSE quiet comfort has 4.3/5. We can go on and on, but to save everyone’s time let me clarify that all I’m saying is I found more than once that several products on Amazon have reviews I know I can’t trust and it makes me wary of buying more there. My opinion and then a leading question on why Amazon is not acting fast on it by, for eg, giving me a one-click report invalid review option.
      Jan 13
    • Microsoft / Eng bebK16
      You're not wrong. Amazon has a review problem. *Every* marketplace that puts weight on customer reviews has the same gaming problem, and dealing with it is not so simple. Some, like Epic with their new game store, solve the problem by not allowing commentary from customers. Others solve the problem with overly strict moderation of reviews. Still others choose to live with it, or worse don't even recognize that it is a problem.

      All of that aside, I'm saying you were stupid for thinking a $30 VR headset would be anything other than trash.
      Jan 13
    • Oracle
      Commando18

      Oracle

      PRE
      Amazon, Microsoft, 500 Startups
      Commando18more
      OP
      I didn’t buy it but I tried another from a friend and liked it. Definitely not trash.
      Jan 13
  • Intel
    freshmonky

    Intel

    PRE
    Intel, Apple
    freshmonkymore
    China fake business are flourishing
    Jan 13 0
  • Link or I won't believe?
    Jan 13 1
    • Oracle
      Commando18

      Oracle

      PRE
      Amazon, Microsoft, 500 Startups
      Commando18more
      OP
      Pick any product that isn’t from a well known brand - baby toys, headphones, kitchen utensils (cups etc) have invalid reviews in almost all items - but in some cases you have to scroll through two pages of reviews. Then it’s hits you and you see the patterns of same reviews keywords repeating. Even bad grammar or spelling mistakes repeat as-is as you scroll through product reviews. Annoying.
      Jan 13
  • Amazon / Eng :!
    Cut a tt to Jeff B
    Jan 13 0

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