My car is deemed total loss, dealing with insurance!
Hi. What steps did insurance company followed if you have experience totaling your car?
My car is in the shop waiting for being appraised to confirm if it really is total loss. Instead someone random from insurance company called asking me if i give authorization to the shop to release my car to a salvation place. I told her, wait a minute you didnt even appraise it and want to tow it to a salvation place? Let me talk to my agent. I wrote to my agent handling the claim asking on what next steps will be and to tell me WHERE they plan to tow my car before I can agree to release it from the shop. It takes them at least a week to write back to me. Ghosting on and off. And storage fees hit $1900 already , my car had accident on May 11th!
Please share your experience. I want to find my own appraiser to double check but can't find one!