My whole family was banned from AirBnB..

New uedC03more

Jun 8 58 Comments

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Wtf is up with AirBNB?

My mom, sister, and her fiance were all banned from AirBnB without ever using it.

My mom tried to use it for the first time and as she was purchasing a place, she was given a technical error screen. She then got an email saying she was banned and this was final and there was no obligation to tell her why.

My sister then tried, and same story. Her fiance tried, same thing. I finally tried and even I was banned.

I've used it quite a bit before and have only had good reviews. AirBnB wont tell us anything.

WTF kind of scam are they running?

After this experience I am glad cities are cracking down on them. Ive read elsewhere that others experience it too with the same bs response.

I will gladly use a hotel from now on. Theres not much of a diff in prices anyway. Atleast hotels cant (or at the very minimum dont) ban my whole family without some type of reason.

Airbnb

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TOP 58 Comments

Twitter Oomnj

Hotels are 100x better for all kinds of travel. For extended vacations - get a vacation house instead of an Airbnb. Dunno why people use them

Jun 8 23 7
- Google / Eng g3doc
  
  Lol "100x better"? Did you know that Airbnb is worth more than Twitter? You probably think Twitter is "100x better" than Facebook
  
  Jun 8 1
- New uedC03more
  OP
  
  Worth more than twitter doesn't make it better than hotels.
  
  Jun 8 15
- Airbnb / Eng qwdtfvka
  
  To get vacation houses? Lol
  
  Jun 9 0
- Twitter Oomnj
  
  Yeah - Hyatt and similar groups have great offerings for vacation homes, so does Amex
  
  Jun 9 1
- Airbnb / Eng qwdtfvka
  
  Nice
  
  Jun 9 0
Google / Eng g3doc

If you and your family suck as much as this post you wrote, I'd ban you all too.

Jun 8 7 8
- Google / Eng g3doc
  
  Lol, because this is a public forum? You asked for feedback and here it is
  
  Jun 8 2
- New uedC03more
  OP
  
  I tagged AirBNB not Google. Your opinion is worthless to me. Have a nice day 😉
  
  Jun 8 2
- Google / Eng g3doc
  
  And there you have it -- I can see why you would get banned from a platform
  
  Jun 8 3
- New uedC03more
  OP
  
  Yes, and again, refer to my previous post.
  
  Jun 8 1
- New uedC03more
  OP
  
  Btw, I can like my own posts too 😉
  
  Jun 8 2
Comcast G0ku

I can make an educated guess about what happened.

2-3 years ago, airbnb acquired a stealth mode online security startup called trooly

They used to look at people’s online data and identities to assign them a “trust score”

Its possible that one of your family members has a bad online reputation. It could also be the case of a stolen identity

Jun 8 10 4
- New uedC03more
  OP
  
  Hmm interesting, I will have to look into that a bit more. The lack of support airbnb is what is so frustrating though.
  
  Jun 8 2
- Comcast / Eng Eyla63
  
  The lack of support is a big clue that this is related to anti-abuse or anti-fraud. Companies aren't eager to give the fraudsters clues on how to circumvent their algorithms. It's an arms race.
  
  Jun 8 2
- New uedC03more
  OP
  
  Nah, this is their standard procedure
  
  Jun 8 0
- Gusto walala
  
  How do you get assigned a “trust score”? Do they search your name everyday and check on you?
  
  Sep 7 0
OCHIN #IAmGary

Screenshots?

Jun 8 1 4
- New uedC03more
  OP
  
  heres my email
  
  Jun 8 7
- OCHIN #IAmGary
  
  Wow, OP delivers. And they’ve never used it before? I wonder if it’s a name mixup with some crappy people who should be banned. That sucks.
  
  Jun 8 1
- Amazon Bill.
  
  Love how "we are not obligated to provide an explanation for the action taken against your account."
  
  That is true, but it is a courtesy to a customer to understand why. Especially in a case like this one where there appears to be some kind of error, but without a reason you have no way to correct or defend yourself if you so use the service and someone makes a false statement.
  
  Jun 8 2
- New saturn0820
  
  It might not be an error though. They probably don't say exactly why so people won't find loopholes and pester customer support.
  
  Aug 26 0
Oracle vHuO36

If I were you, I’d be worried next time I go board a plane...

Jun 8 8 0
New drakes

Airbnb is going to the dogs. Customer support is given by super host who always has hosts interests in mind

Jun 8 7 0
Expedia heresJonny

You don’t seem to understand the definition of a scam. As to why you’re banned-could be a glitch or someone has a bad ml model evaluating potential troublemakers

Jun 8 2 11
- New uedC03more
  OP
  
  "If you and your family suck as much as this post you wrote, I'd ban you all too." - you
  
  "What a dick" - also you
  
  Sorry if I've hurt your feelings, trolls aren't welcome.
  
  Jun 9 0
- Google / Eng g3doc
  
  u mad bro? 😂
  
  Jun 9 0
- New uedC03more
  OP
  
  Im so mad! 🤬🤬🤬🤬🤬
  
  Jun 9 0
- New uedC03more
  OP
  
  grr
  
  Jun 9 0
- New uedC03more
  OP
  
  bleep blip bleep
  
  Jun 9 0
Salesforce op

Give VRBO.com a try

Jun 8 5 1
- New uedC03more
  OP
  
  We ended up using that, thank you for the suggestion!
  
  Jun 8 0
Oracle not_larry

How’s that a ponzi scheme?

Jun 8 4 1
- New uedC03more
  OP
  
  Changed to scam.
  
  Jun 8 1
Booking.com f@ke_news

Check where is the next event that their CEO is going to, go there and make a complain in front of the audience. Recently that approach seems to get a lot of attention.

Jun 8 3 1
- New uedC03more
  OP
  
  Lol, im not that dedicated .
  
  Jun 8 0
Facebook QdeD76

Yeah someone in your family has been flagged by backend 3rd party identity verification Airbnb uses. Any criminal history, fraud case, stolen identity?

Jun 9 2 0
Facebook public2

Well they did something wrong, it's not like Airbnb doesn't want customers.

Jun 8 1 0
Airbnb / Eng qwdtfvka

Yep totally a scam

Jun 9 0 6
- Airbnb / Eng qwdtfvka
  
  They’re automatic anti-fraud measures
  
  Jun 9 0
- New uedC03more
  OP
  
  Do you know why there isn't a channel to go through to challenge it?
  
  Jun 9 0
- Airbnb / Eng qwdtfvka
  
  There ostensibly is one. Not familiar with that though, sorry
  
  Jun 9 0
- New uedC03more
  OP
  
  no problem, thank you for the help!
  
  Jun 9 0
- Airbnb / Eng qwdtfvka
  
  I will check when I’m in the office tomorrow and DM you. Sorry for the bad experience.
  
  Jun 9 0
New nope |

Yeah it's likely the initial person was flagged for something and then everyone else was flagged because they were trying to create accounts from the same computer or IP address or for the same house. Companies don't share information because people can sue them based on the reason. Give no reason and there's no ammo.

Jun 11 0 1
- Airbnb / Eng trgcbi
  
  Accurate
  
  Jun 11 0

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