Nordstrom Tech Team PMs

Amazon .,..,
Mar 8 12 Comments

Meeting with the hiring manager from one of the tech teams. How is it working at Nordstrom? I’m worried that at the core of Nordstrom is a fashion company which means the stereotypical, catty employees and lots of back stabbing. Does that culture also bleed into their tech orgs?

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  • Nordstrom
    matali

    Nordstrom

    BIO
    I'm me😂
    matalimore
    Every comp has its legacy systems. However, for a company which was established in 1901, will definitely have legacy systems. There is nothing to complain about it.

    Here are some facts about IT at Nordstrom:

    1. Nordstrom's cloud journey was started more than 6 years ago making it one of earliest Cloud adapters in retail space.

    2. As of today, >80% of the systems are in Cloud. Rest are making it to cloud.

    3. We have both AWS & GCP and you're free to choose any of them for your team.

    4. Tech wise, every team has their freedom to choose their tech stack! However, we have some standards to follow for certain things. For example, for any external team communications, you will have to go through Kafka which is managed by Enterprise team. All logs used to go Kibana and now to Splunk Cloud, Okta as your Enterprise AuthN/Z. Every service needs to be containerized and should use Kubernetes managed by another Enterprise team and so on. Lots of standards to follow.

    However, that's still being addressed and they're evolving.

    5. IT base is around 1800 people meaning it's small. So, any change in Enterprise wide is pretty fast. Technologies shifts here too fast and often. That has its own pro and cons. Pro wise, as an engineer, you'll get to work with latest Technolologies and hands on experience. On the other side, it's BS as you're not delivering any business value and business doesn't care. Whatever you did in your last quarter will be changed in next quarter.

    This is being addressed after the new CTO came here.

    6. Layoff: As a retail fashion company, there isn't layoff. In my ~3 years career at Nordstrom, I had hardly seen layoff. The recent one definitely needed where couple of Senior VPs were let go and 19 employees RIFed. Nothing to Engineers. That's pretty normal for any Tech companies! No fuss.

    7. Coming to WLB, you won't get anywhere like here. That's because it's slow here and first of all, it's not a Tech company. Typical 9-5 work.

    8. Compensation wise, it doesn't have to compete with Amazon or any Tech Companies; because, it's not a Tech company. However, pay is not bad at all! When it comes to TC, mostly it's above Average in Seattle market and sometimes close to higher range in Tech Companies for Senior roles.

    9. Benefits are not bad either. Health Insurance might not be that good as Amazon; but, just okay as per standard. But, you'll get 33% off store-wide or online in Nordstrom full line stores. Sometimes it's 40%. You'll also get Sample sales where you can get those items at $40-$50 (market price at $500) and designer shoes for men ~$150-$200 (market price at $700+).

    I hope, these info will give you some idea!
    Mar 94
    • Amazon .,..,
      OP
      Thank you very much for this! Truly helpful. I do like that you guys follow standards as I believe it creates an environment that celebrates and rewards best practices.

      I’m curious about point 5. How does morale stay up if you’re deliveries aren’t seen as valuable or if the business doesn’t care? Is that possibly the lack of communication or bad communication from the PMs and SDMs to the SDEs?

      Do you know if there are regular MBRs and QBRs with the leadership team at Nordstrom?
      Mar 9
    • Nordstrom
      matali

      Nordstrom

      BIO
      I'm me😂
      matalimore
      When I said Business doesn't care, I meant Business doesn't care what Technologies you use as Engineers. They want their deliverables. While most of the members will be working towards business feature, some will be working on migrations. This lift-n-shift happened a lot in last 1.5 years. After Edmond came as CTO, he has started addressing some of these problems. Now, he is applying his ideas and bringing his own subordinates in the leadership. Time will only tell the impacts. Some are okay with that and some are against him.

      Yes, there are QBR/MBR with the leadership. Depends upon which Business/Org you belong to. Supply Chain/Inventory/Merchandising bring the core of a retail company, Business over there are not so well versed with Tech. And, it takes a lot of time to change any existing process. This is my personal view though.
      Mar 9
    • Amazon .,..,
      OP
      The position they’re recruiting me for is to automate and apply AI to those work streams.
      Mar 9
    • Nordstrom
      matali

      Nordstrom

      BIO
      I'm me😂
      matalimore
      We've Data Science & ML teams who are working on applying AI on several things. Such as Stores, Supply Chain, Logistics, Buying (Nordstrom buyers) decision or Nordstrom online for shopping experience, etc.

      Do you know which BU you're going to? Or name of the hiring manager?
      Mar 9
  • Amazon / Product
    🤪☺️

    AmazonProduct

    BIO
    Engineering + Analytics + Tech Entrepreneurship
    🤪☺️more
    I know a Dev guy there who works maybe 10 hours a week. My ass burn is that I work 6x and maybe make 1.3x his pay. Feel like ❌ myself.
    Mar 90
  • Amazon
    🍪cutter

    Amazon

    BIO
    Op
    🍪cuttermore
    Crappy company in terms of tech. Stay away.
    Mar 90
  • Starbucks / Engiwantakat
    Great employee discount from what I heard
    Mar 90
  • Amazon / ProductAmznnn
    Yep it does. They keep laying off people too.
    Mar 90
  • Nordstrom Broneyism
    It's terrible. Run away.
    Mar 90
  • Nordstrom PPVP36
    Dont it's a mess.Lot of legacy transformation going on.
    Mar 90
  • Boeing mSQV31
    I’ve heard working there isn’t bad but you’ll have to be on your toes all the time about layoffs.
    Mar 90

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