Predictions for Changes At Uber
I’m a Dara believer. I suspect with his experience and travel chops, Uber will finally introduce a proper loyalty and rewards program, they’ll improve their terrible, over-designed mobile app, and create tighter app and business integrations for travel, dining, and hotels, as a company like Priceline may approach such an opportunity. Within two years, Masa will have likely doubled his money. http://blog.semilshah.com/2017/12/30/looking-ahead-predictions-for-2018/
Semilshah
For someone who rates his 2017 predictions as C, F, F I wouldn't read too much into his 2018 predictions.
IMO uber app is great. Fix the smelly cars with drivers using way too much air fresheners or perfume. That’s the main reason I avoid uber.
Expedia customer service is horrendous. I hope he doesn't do the same to Uber.
Terrible, over designed app? Seems fine to me 🤔
App is fine actually
Seems like a crap business to be in compared to transport & logistics
But Expedia has terrible loyalty program...
Huh? I have the credit card and went on 2 fully paid vacations (2 people) this year.
So?