Ratings for Uber/Lyft - suggestion

May 8, 2018 8 Comments

Different customers like different things.

Netflix doesn’t get the average of customer ratings and show me that average.

Netflix attempts to predict my rating for a movie and shows me that prediction.

Some customers of Uber/Lyft prefer more talkative drivers, drivers who prefer the AC on different settings, drivers who like talking about different things, like different cars, etc.

I believe that predictions could be done with some fairly simple analysis of the data you have.

With predicted ratings, you can try to match riders and drivers better.

This could be even more helpful in the case of products like uber pool.

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TOP 8 Comments
  • Facebook / Eng zejr23
    What is the use of so much micro optimization. I just want to reach my destination ASAP. Time and cost are the only things I would want to optimize
    May 8, 2018 1
    • OP
      This is not a micro optimization...
      May 8, 2018
  • Uber rfPB87
    Want to wait an extra 5 mins to find a chatty driver? Didn’t think so
    May 8, 2018 3
    • Uber rfPB87
      Want drivers to have to wait longer and drive further to get rides because we’re trying to match rider personality?
      May 8, 2018
    • Uber YbWL84
      I want you to be nicer
      May 8, 2018
    • OP
      I want to wait an extra 5 minutes for a non chatty driver who has AC on max, and a car that isn’t too small to fit anyone over 6ft
      May 8, 2018
  • Amazon / Eng
    Hooliganss

    Amazon Eng

    BIO
    AWS
    Hooliganssmore
    Wouldn’t be surprised if they’re working on that at the moment
    May 8, 2018 0
  • Oracle of · Nada
    I'd definitely be into it if I had a nice UI to adjust preference sliders and be able to estimate trip wait time in advance based on preferences
    May 13, 2018 0