I was hit from behind on the freeway after a quick stop because stopped traffic in front of me. The drive beind admitted fault immediately on the phone to his insurance company, AAA. AAA insurance approved the body shop’s estimate of around $3400 repair to replace the bumper etc. My car is a 2019 Lexus ES 300h. The repair will take 4 to 5 days. AAA provides rental car for me but only allow $25 per day for the rental car. At the rental car company, Hertz, I had to pay $14 more just to get a Toyota Avalon. I’ve emailed the AAA adjuster about this. He said $25 per day is all he is required to provide a funtionally comparabe car to the damaged car. My question is what else can I do in this situation to get AAA to pay more for the retal car?
Nothing much, your premium has $25/day. It’s actually really discounted through insurance, but yeh in a way hertz screwed you. You should charm them instead
Ask AAA to find you a $25 comparable rental.
The adjuster said he is providing an Nissan Altima or equivalent with the $25. He said if I am not happy with their service, he can cancel the repair and rental and let me pursue the repair through my own insurance and surrogate the costs to AAA.
Ok, Princess. You’re being unreasonable. You can drive an Altima for a few days while your starter Lexus is repaired. Come down off your ivory tower or pay the difference.
Can’t comment on the rental, but make sure you demand “diminished value” as part of your settlement. Look it up. Sometimes it pays to hire an expert. You are looking at thousands on a new car like that.
Ah! That’s a very good point. Thanks!
I have AAA and they pay for 30 dollars a day
OK. My previous car was totaled in the previous accident this year. It was the other party’s fault too. The insurance company was the army/navy insurance company. They pay more than that - I forgot the amount. It was able to get a Camry without me paying.
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Pay or get the cheaper rental. Or take Uber