I am a new apm at a startup right now and I am still learning how to coordinate with everybody from eng to ops.
What is your best advice for handling disagreements between different teams? I try to remind everybody that we are still fighting for the same company here and follow our general roadmap, but i feel like i need to learn how to do more.
2. Ensure agreement on who is accountable for results and thus owns the decision.
3. Ensure agreement on the principle of “disagree and commit”.
4. Articulate both sides of the argument in a dispassionate way - this lets ppl feel “heard”.