Have questions about the past? Wonder why everyone leaves so quickly? How have they managed to stay in business?
In the facilities there are people that care for the residents and those that don’t. That isn’t exclusive to Senior Care in anyway shape or form. Look at the employees at a facility and if they are happy and don’t seem fake toward you then you’ve found a good home for a loved one.
Do ask questions to Administrator and Social Worker. Ask when their last yearly state audit was. Ask what deficiencies were found. Ask how long they have been with the company, the DON, their RVP or DVP. Ask if they have had services shut off at the building (power,water,phone,internet,grounds keeping,laundry etc.) If you can’t get quick and complete answers that satisfy you then you need to leave. Just stand up and walk out.
Walk the halls. If you have a pervasive smell of anything more than cleaner or antiseptic, keep note of that. It typically means they aren’t cleaning as they should. I am not saying that you got a whiff of something bad as you walked down the hall. I am talking something so strong no matter where you walk it assaults your nose.
Remember that you or your family member is paying to live there. This includes if they are utilizing Medicare/Medicaid to do so. The facility ultimately works for you and the other families there, not the other way around.