Tell me a time when customer asked you a feature and you built another feature?? How do we answer this question?

Tell me a time when customer asked you a feature and you built another feature?? How do we answer this question?

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Hey there, I could answer this question in two different contexts. 1. I messed up reading the requirement and developing accordingly, then having realized that I messed up, I'd rectify it quickly and learn a lesson for the future. 2. I went through the requirements and saw there was a bigger potential and better product that can be delivered than what the customer requested. This will eventually make the customer happy and would align with Amazon's Customer obsession LP Though you'd have to find real life examples to support your answer. Hope that helps.

Cognizant let123 OP Oct 17, 2019

Thank you, I am looking from customer obsession perspective, how do we know that interviewer is looking for customer obsession or learn from failure?

You could mention both skills as examples.

Cognizant let123 OP Oct 17, 2019

Thank u. Do they assess your technical solutions based on the role we apply?

I think that's correct as per my knowledge. If you were a manager hiring a JavaScript developer, you won't test the interviewee on SQL proficiency.