Tesla-Customer service post purchase is a JOKE!
Dec 2, 2018
30 Comments
Folks, why is Tesla customer service so shitty ?
They can’t seem to figure out simple things?
I have a pre-owned Tesla and they are so fucking clueless on what features my car has.
My Tesla account doesn’t list any features.
It took 3 appointments for Tesla to figure out my battery was 60 and not 75.
No one seems to have any idea what upgrades are available.
Just too terrible .. ....I am regretting my Tesla purchase....beats me
comments
We also gave employees priority for the Model 3 over customers because we knew there would be some issues with fit and finish. Although I'm certain we were scrutinized for that as well.
I only say this as i have the numbers to back it up, the experience with what our clients want, and a plan to make it happen.
Does anyone from Elon down care? No. I’ve literally emailed Elon, the director of his office, cfo, etc.
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