Uber customer service issue

GoPro arcm85
Nov 12 5 Comments

Uber customer service is getting stingy and not even reading request. 80% of the time I’m having to repeat my request because the service rep doesn’t read the original request to make sure attachments were previously sent to help answer. They’re always having a different person address each response which causes a lot of disconnect.

Latest request was to get visa local offers earned credit. I submitted receipt plus screen shot of the location and % credit back from Uber app directly. Customer service in last two response said we understand your request but we are unable to adjust. I’m just trying to get my qualifying credit. What gives??

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TOP 5 Comments
  • Jet jkl776
    Yeah turns out uber isn’t such a great company. Who woulda thunk it!
    Nov 12 1
  • Google googa
    Uber is the new Comcast
    Nov 12 0
  • SAP ymb33
    Face exactly the same issue. Every. Single. Time. Took a month once to get a basic refund processed, that too after repeated follow-ups. Hopeless.
    Nov 12 0
  • IBM fTaY55
    Nothing new here. Their support has been this was for years.
    Nov 12 0

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