I have 15+ years of IT experience. 4 years in CRM product development (at SAP Labs) and rest in SAP technical consulting. Managed large SAP projects. Looking for a career change. I did not work on SaaS projects (in this case Salesforce) before but I have a very good understanding of core CRM processes (Sales / Marketing). Looking for guidance on what kind of roles I can target at Salesforce so that I can utilize my CRM / Project / Engagement management experience. Thanks
Customer success group
On high a level, what is this group responsible for ? Sounds to me like a consulting role.
Retention, expansion and add on services
May be SVP of CRM ?
In a few years I will be there some how or the other !
Why not try the Product Management roles in CRM space?
In a similar boat with Sap consulting experience. Just curious to know where you have landed now in SF for guidance
Very good