eBay account taken down - PROACT - HELP!

Uber SupBro
Jan 8 13 Comments

I have an eBay store with a sell limit of 50K+ items, I've had it nearly 8 years and I have 99.8% positive feedback. This is a huge, huge income stream for me and I've been notified by eBay that my store has been taken down indefinitely by the PROACT team.

I've googled the team and they appear to partner with retailers regarding sellers that list fake or stolen goods - something I've unequivocally not done and could backup with receipts/paper trail.

Does anyone at eBay have any advise or suggestions on how to best approach this?

Even better, does anyone have an email address or phone number that I could use to contact eBay support that have actual powers/aren't simply the front line service agents?

The only email address I have for the PROACT team simply sends me an automatic reply with generic copy.

Hoping to use the power of blind to see if I can get this message sorted.

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TOP 13 Comments
  • Microsoft Mrktwhspr
    Start leetcoding so you can get into eBay and fix this mess.
    Jan 8 1
    • eBay wafflebay
      You don’t need to leetcode that hard
      Jan 14
  • Deloitte / Consultant
    weirdflex

    Deloitte Consultant

    PRE
    Deloitte
    weirdflexmore
    Power of Blind? Lol. If this is as big an income stream as you describe, you are far better served by immediately contacting an attorney.
    Jan 8 0
  • eBay / Eng neila
    Can u DM me with more details
    Jan 8 1
    • Uber SupBro
      OP
      Will do. Thanks!
      Jan 8
  • Amazon
    MyrtleB

    Amazon

    PRE
    Verizon
    MyrtleBmore
    How much are you willing to pay me if I help ?
    Jan 8 2
    • Amazon
      MyrtleB

      Amazon

      PRE
      Verizon
      MyrtleBmore
      I will ask Neila a great eBay engineer to reach out here and offer help through DM
      Jan 8
    • Uber SupBro
      OP
      Appreciate it
      Jan 8
  • eBay Jokerd
    my account was blocked indefinitely over the stupidest thing. We suck at this.
    Jan 9 1
    • Uber SupBro
      OP
      It's the fact that I've been given no reason as to why this has happened that's driving me crazy. At least then I could look into a specific paper trail.
      Jan 9
  • eBay Julio’
    Can you pm me more details ? I might be able to help
    Jan 8 1
    • Uber SupBro
      OP
      Sure thing!
      Jan 8
  • Amazon ChiknTikka
    That, my friends, is the power of Blind.
    Jan 8 0