DocuSign Careers: Everything You Need to Know

Are you looking for a job with a fresh, innovative company? DocuSign is a digital business that wants to change the way people sign documents. In today’s digital world, signing agreements and forms in person can be inconvenient and difficult. With DocuSign, you can sign any critical document remotely. The software gives you a virtual signature to add to forms, contracts, and agreements that you upload onto their system.

DocuSign is the ideal solution to signing contracts and other documents on the go – it takes two seconds to sign, and it is as legally binding as any signed document.

Of course, there are a few different DocuSign careers, from coders to customer service representatives. This article will look at what it means to work at DocuSign.

About DocuSign

DocuSign’s headquarters are located in Seattle. However, they also have offices in San Francisco, Dublin, Paris, and Sao Paulo. Because of the differing Covid-19 situation worldwide, some employees are currently working in the office and some on a remote basis.

Visa protection

If you aren’t from the country you are working in, one negative is that visa protection is not instantly offered, which means that if your H-1B or other visa expires, you might not be able to retain your job. This could cause some anxiety if you are working in a country other than your own, as you might end up unable to work. However, with offices all over the world, DocuSign may be able to host you in another country.

Remote working with DocuSign

DocuSign prides itself on its flexible remote working policy, and the owners of the company want the move back into the office to be employee-driven.

They will not force anybody into the office if they feel uncomfortable, but they want to get some employees in to enable company culture to resume. However, some employees will stay working remotely or on a hybrid basis. As a company that helps people work remotely, DocuSign knows the benefits!

Can I work in another country?

There are options for Docusign employees to work in another country. Some US Docusign jobs are eligible for the H-1B visa, where employers can hire foreign workers. DocuSign has filled out 275 applications for this visa in the last two years. About two-thirds of these have been for San Francisco-based jobs, with a third based in Seattle. One of the most popular jobs for an H-1B visa was a Software Engineer.  Generally, the company seems to prefer to hire domestically but is happy to consider external candidates if they meet the criteria.

It must be remembered that the H-1B visa only allows the employee to work in the US temporarily. If, after the visa expires, they wish to remain in the country, they will need to acquire another visa or sponsorship.

DocuSign Interview Process

DocuSign interview process normally includes 1 or 2 rounds of phone interviews with a recruiter and the hiring manager. This is similar to most tech companies as they need to ask about basic background and behavioral questions. Then, you will be invited to a panel interview. This consists of three people who work at DocuSign, and the interview takes three hours (with a half-hour break). This will consist of four rounds, including two rounds of coding, testing, and system design if you are going for a developer job. Expect things like coding challenges and standard test cases that you will need to go through. Interview questions are usually easy or medium(DocuSign SDET Interview).

There have been a few confusions with the recruiters, with some reviews stating that it is difficult to get hold of them. DocuSign does seem to be aware of this and dealing with it, and the hiring managers seem to be good interviewers(Ghosted by DocuSign recruiter).

When and where do DocuSign hire?

They hire all year round. Most of the jobs are available in Seattle or San Francisco, which both act as their headquarters. These offices are large and account for around 80% of US jobs. There are also offices in Chicago, New York, Walnut Creek, and Warrenville.

How to prepare for interviews

Tech Positions

Other than brushing up on your coding skills, the capability of maintaining a long-term relationship with the B2B customers is vital for Docusign – even you’re not interviewing for a Sales or customer-facing role. These will be assessed throughout the interview process, so make sure that they are impressive!

Customer service, marketing, and other jobs will have a few rounds of more traditional interviews.

DocuSign interview questions

Here are some examples of DocuSign interview experience shared on Blind:

“What are the most significant security risks that you think you will face in your job? How will you prevent them? “

DocuSign interview process cares about the candidate’s awareness of the importance of cybersecurity. You can draw on your past experiences working in similar roles – for example, do you use a safe API and SQL controls? You could also talk about cyberattacks that you know of, which will help the interview see that you are aware of the severity of the issue.

“How would you review your workmate’s code?”

Your interviewer will need to hear what your coding knowledge is and how you work as a team. Coding is an essential part of many DocuSign careers, and they will want to ensure that you can code innovatively to create new, complex products.

You should, therefore, give a detailed overview as to how you would assess their code and what you look for. The interviewer will also want to look for attributes that show that you are a team player. For instance, they will want to see that you will offer your workmate constructive criticism.

“How would you deal with situations where you felt out of your depth when working with us at DocuSign?”

It’s common to be put in situations that make you feel confused. Your hirer expects this – it is a learning process, after all – but they will want you to detail how you will use available resources to overcome obstacles. For this situation, it is a good idea to imagine you are talking to a customer on DocuSign, and they have asked you a question about your products that you do not feel qualified to answer.

In your answer, you should make it clear that you always bear the customer’s needs in mind and honest about the fact that you need some assistance. Then, you should state how you will independently learn about this issue and work out how to help other customers with the same problems in the future.

Other tips for your DocuSign interview

• • Go through the DocuSign website and make notes. Read about their products, including their document e signature and their AI project analysis.
  • Make notes about your coding abilities, and write down anything specific that you want to bring up.
  • Think about some examples of when you worked well as a team, gave excellent customer service, or did an innovative coding project.

Company Culture

DocuSign is ranked top 1 from Blind Presents: 15 Companies With The Best Wellness Efforts,  which positively reviews Blind’s verified professional’s review (4.5/5). Employees report a friendly, social atmosphere with all the staff. There seems to be a lot of passion – people enjoy what they do – as well as plenty of perks.

“Very chill place to work. Full of tech challenges. People and management are nice.” (How’s DocuSign?).

“Work culture is great so far. We have free lunch twice a week and pizza on Friday. Remote work is flexible, and people here love what they do. Latest technologies and we have plenty of room to grow in the near future. The only thing that bothers me is that we don’t have any policy that could protect employees from losing/expiring visa situations. Like moving them to a different country or something.” (DocuSign Culture and Product Interview).

“Love the wlb (work-life balance, pay, and responsibilities here. I wonder why DocuSign doesn’t get as much love as other tech companies on blind. The only con I can see is the old tech stack which the engineering teams are already trying to update.”(DocuSign).

The company is growing, and this is reflected in its culture. It was founded in 2003 as a small start-up business and now hires more than 6200 people, and in 2018 spent $220 million on Spring CM.

This growth means that it has a fast-paced environment with plenty of optimism as the business moves forwards. However, like many tech-based companies, there are always issues with companies that grow fast – from outdated technologies to high staff turnover. These seem to be a bit of an issue at DocuSign, although not as much as other places.

DocuSign Salary

The salaries for DocuSign jobs are quite impressive. They range from $46,000 per year to $275,000 per year. The median is $143,000 per year. Even the lowest wage is far above the national average of $35,977 per year from Blind’s Salary tool:

1. Software Engineer: $100,000 – $275,000.
2. Product Management: $83,000-$200,000.
3. Program manager with 6-8 years of experience: $130,000. With over ten years of experience, the candidate will be paid no less than $140,000.
4. Entry Level Marketing: starting from $46,000.

Like most tech companies, DocuSign employees can also earn through stocks and rsu. Take a look at Team Blind’s salary calculator for more information.

DocuSign Career Conclusion

On the whole, DocuSign is an excellent company to work for. The staff members enjoy a fun company culture with plenty of perks and lots of opportunities for socializing, a flexible attitude to remote working, and higher than average salaries.

The company is probably more suited to domestic applicants, although candidates from other countries are accepted. There is a lot of competition for DocuSign jobs, so if you have an interview, be sure to prepare for it thoroughly and leave a good impression.

Check out Blind Blogs about other companies’ career:

Facebook Careers: What You Need to Know

Airbnb Careers: What You Need to Know

Apple Careers: What You Need to Know

Uber Careers: What You Need to Know