Good comp, benefits. Work from home is what keeps me here.
Cannot trust your co-workers. Poor leadership and micromanaging managers. Lots of politics.
For all the interview gauntlet , my Airbnb experience as a customer has been awful. last night i tried to to make a reservation ; As i was making it , it asked for pictures of my id and allowed for me to do this on my phone . Naturally i chose that option. At the end of it though - the app just said...Read more
Hi, I want to share our Airbnb experience to make you all aware of what to do in case the listing is not as expected! We recently bought a new home and due to the supply chain issues the completion date got pushed to April last week. We have a toddler so decided to rent Airbnb until our house is re...Read more
Does Airbnb outsource their customer service? Had to contact them recently and it has been very difficult to communicate. Most conversations were copy paste from a template or from a bot. Also had multiple interchanging case managers so they kept asking the same thing and/or lost track of the contex...Read more
https://prescottenews.com/index.php/2022/02/06/opinion-why-airbnb-banned-me-and-my-hubby-too-michelle-malkin/ Interesting points - Customer was banned by the "Airbnb trust team" because of a political conference they attended - She is a woman of color, but still somehow a white supremacist because ...Read more
My partner and I are living month to month in Airbnb’s during the pandemic while we WFH. After a few weeks in this airbnb, we started see rat droppings. Soon, it became 10 large rat droppings in one morning and we decided it was enough we could not live in this condition. Owner comes, sends a guy t...Read more
https://www.propublica.org/article/meet-the-customer-service-reps-for-disney-and-airbnb-who-have-to-pay-to-talk-to-you A look at Arise Virtual Solutions, part of the secretive world of work-at-home customer service that helps large corporations shed costs at the expense of workers. Now the pandemic...Read more
I stayed in an Airbnb last week. Had paid for the booking, taxes fees and all, in full several weeks before. The property was a 3 bedroom that could accommodate up to 6 guests. My booking was for 2 people. Then, I added a third person and was charged over $700 for the third person. The host confirm...Read more
I’ve had to reach out multiple times on a number of issues with my current stay. Please note I paid $2000 for the month to stay here so it wasn’t like a cheap stay. I’ve had multiple issues 1. First host had to cancel last minute. Airbnb took forever to cancel and reimburse to allow me to book some...Read more
Recruiters keep reaching out to me about a senior SWE position. I’m interested, but want to know if It’s a waste of time given I have been banned as a customer from Airbnb. I was banned two weeks ago for throwing a party at a listing that specified no parties. The police were called because a fight...Read more
Never understood Airbnb. The concept is flawed to begin with. Why would I give my house for strangers to live in? The way it was pitched/started was even more atrocious - have strangers live in your house to share culture! Wtf! From both owners' and customers' perspective hotels are safer with predi...Read more
Airbnb has no call centre or customer support in India. Would you risk booking Airbnb? #airbnb
Airbnb hosts charge a hefty cleaning fees and want us to leave the apartment clean. The customer service is a joke. The experience is an even bigger joke. The host didn’t respond when we were late by 5 min due to NYC traffic. The customer service said that the host denied to refund and they can’t d...Read more
Just read through Airbnb earnings. It was amazing how Airbnb pull through the pandemic with 2021 Q3 revenue more than double that of precovid! I really appreciate Airbnb’s emphasis on improving experience for ‘hosts’. Other P2P(DD, Uber, Instacart) should start to learn from Airbnb and improve the (...Read more
Title should be self explanatory. Booked an Airbnb a couple of weekends ago (4.8+ rating) and was visited by rats stealing food in the middle of the night. Notified the host, they didn’t care. Called Airbnb 2 days later, the customer support person I talked to said I didn’t notify Airbnb within 24 ...Read more
Hi! I saw that there are some positions available that align with my experience. I’ve been in Customer Success/Technical Support for 10 years from agent to lead. I’m interested in a referral. If possible, your help would be much appreciated, thank you. Adobe- Senior Customer Experience Architect O...Read more
Airbnb is great they protect the customer very much and giving the money back to the customer was the right thing to do. These owners cry 😭 about losing money most would have kept people's money ripoff artists. What are your thoughts on the matter?
Would love an internal referral at Square, Stripe, Compass, Strava, Airbnb or Figma! UX feature PM for Microsoft with 3 years of experience in design, customer research and managing engineers. Thanks in advance! #referral #jobhunt #lookingforpurpose #PM #productmanagement
Hi Airbnb folks, I had a horrid experience with Airbnb where I arrived at the designated house and someone else had checked in and they had double booked me. All this while I was with an infant and stranded for 3 hours before I went ahead and booked a hotel. I booked a hotel confirming with the Air...Read more
Do you think Uber /AirBnb needs to or already pivoting into something else due to reduced customer activity since pandemic has started ? Uber posting profit was really surprising and in a way felt desperate attempt to show that they are not affected. #uber #airbnb
I don’t think the future is bright for Airbnb. All reviews are fake; no one wants to start a flame war on the internet with their real name, no benefit to them. So anything below 4.5 stars means really shitty. If you see a negative review that means it was really really bad. Staying at an airbnb is ...Read more