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Airbnb Customer
- Horrible Airbnb Customer Service! Hi, I want to share our Airbnb experience to make you all aware of what to do in case the listing is not as expected! We recently bought a new home and due to the supply chain issues the completion date got pushed to April last week. We have a toddler so decided to rent Airbnb until our house is re
- link Airbnb wokeism - banned customer over politics https://prescottenews.com/index.php/2022/02/06/opinion-why-airbnb-banned-me-and-my-hubby-too-michelle-malkin/ Interesting points - Customer was banned by the "Airbnb trust team" because of a political conference they attended - She is a woman of color, but still somehow a white supremacist because
- Airbnb - Sucks ( Customer perspective) For all the interview gauntlet , my Airbnb experience as a customer has been awful. last night i tried to to make a reservation ; As i was making it , it asked for pictures of my id and allowed for me to do this on my phone . Naturally i chose that option. At the end of it though - the app just said
- Airbnb Customer Service Horror Story My partner and I are living month to month in Airbnb’s during the pandemic while we WFH. After a few weeks in this airbnb, we started see rat droppings. Soon, it became 10 large rat droppings in one morning and we decided it was enough we could not live in this condition. Owner comes, sends a guy t
- Can someone at Airbnb explain this to me? Customer service won’t I stayed in an Airbnb last week. Had paid for the booking, taxes fees and all, in full several weeks before. The property was a 3 bedroom that could accommodate up to 6 guests. My booking was for 2 people. Then, I added a third person and was charged over $700 for the third person. The host confirm
- link Customer service reps for Airbnb, Intuit, Peloton must pay to work https://www.propublica.org/article/meet-the-customer-service-reps-for-disney-and-airbnb-who-have-to-pay-to-talk-to-you A look at Arise Virtual Solutions, part of the secretive world of work-at-home customer service that helps large corporations shed costs at the expense of workers. Now the pandemic
- Airbnb - help with stay issue and handling customer support I’ve had to reach out multiple times on a number of issues with my current stay. Please note I paid $2000 for the month to stay here so it wasn’t like a cheap stay. I’ve had multiple issues 1. First host had to cancel last minute. Airbnb took forever to cancel and reimburse to allow me to book some
- Found rats in Airbnb 🐀, got no refund because I didn’t notify them within 24 hrs Title should be self explanatory. Booked an Airbnb a couple of weekends ago (4.8+ rating) and was visited by rats stealing food in the middle of the night. Notified the host, they didn’t care. Called Airbnb 2 days later, the customer support person I talked to said I didn’t notify Airbnb within 24
- Great recovery Airbnb! Just read through Airbnb earnings. It was amazing how Airbnb pull through the pandemic with 2021 Q3 revenue more than double that of precovid! I really appreciate Airbnb’s emphasis on improving experience for ‘hosts’. Other P2P(DD, Uber, Instacart) should start to learn from Airbnb and improve the (
- Looking for Referrals: Operations Manager YOE - 10 TC - 60k Trying to move up by moving to a new company where growth is possible, so I’m searching for referrals! Open to customer service, customer success, operations or anything along those lines. 6 years of people management experience in customer/provider facing roles. #google #amazo
- Airbnb api hi airbnb employees, did you think to provide officially supported public api for reservations, listings, calendars which can be used by regular hosts? it will open custom automation opportunities to hosts-who-code. Other hosts and airbnb will leverage those automations. @airbnb #airbnb
- Uber /AirBnB Pivoting ? Do you think Uber /AirBnb needs to or already pivoting into something else due to reduced customer activity since pandemic has started ? Uber posting profit was really surprising and in a way felt desperate attempt to show that they are not affected. #uber #airbnb
- I think Airbnb is great Airbnb is great they protect the customer very much and giving the money back to the customer was the right thing to do. These owners cry 😭 about losing money most would have kept people's money ripoff artists. What are your thoughts on the matter?
- Operations Manager Looking for Referrals YOE - 10 TC - 60k Trying to move up by moving to a new company where growth is possible, so I’m searching for referrals! Open to customer service, customer success, operations or anything along those lines. 6 years of people management experience in customer/provider facing roles. #google #amazo
- Referral to Junior/Sales/Recruitment roles? Title pretty much explains it. Open to any company (in EU/ #europe roles) 4+ years in sales, digital sales field 1 year as administration support / customer care / order management Thank you in advance! #referral #Adobe #Amazon #Atlassian #Cisco #Samsung #GoldmanSachs #Google #Swiggy #Rubrik #Co
- Looking for Referrals! Hi, I'm looking for referrals for the big tech FAANG companies. I have customer success, program/project management, and operations leadership experience (looking for Director roles) Thanks in advance! YOE: 14 years #referral #meta #google #salesforce #slack #amazon #coinbase #apple #box #okta
- Operations Manager Looking for Referrals YOE - 10 TC - 60k In the midst of everyone switching careers, I’ve decided to do the same so I’m searching for referrals, reach outs, recommendations, or anything! Open to customer service, customer success, operations. 6 years of people management experience in customer/provider facing roles. #
- PM Referrals?:) Square, Strava, Figma Would love an internal referral at Square, Stripe, Compass, Strava, Airbnb or Figma! UX feature PM for Microsoft with 3 years of experience in design, customer research and managing engineers. Thanks in advance! #referral #jobhunt #lookingforpurpose #PM #productmanagement
- Airbnb: not a bright future... I don’t think the future is bright for Airbnb. All reviews are fake; no one wants to start a flame war on the internet with their real name, no benefit to them. So anything below 4.5 stars means really shitty. If you see a negative review that means it was really really bad. Staying at an airbnb is
- Airbnb Suck!! Should I get a lawyer? I planned this surprise 30th birthday weekend in South Lake Tahoe for my spouse. I had 4 couples and 5 kids under 3 years of age coming. Week of trip I find out the air quality in Tahoe is considered hazardous, so I ask my host for a complete refund. He tells me I'll have to reschedule trip or call
- Referral Request Any kind soul can provide me referrals for #Google , #Facebook , #LinkedIn , #Salesforce , #Dropbox , #Airbnb, #Twitter, #Amazon, #DataBricks, #Lyft https://repher.me/r/-Lw16wOSJSHG9yUv02sr Over 10 years experience in Program & Product Mgmt, Business Development, Solutions Management, Customer Suc
- Dealing with opportunistic AirBnb guests Fellow Airbnb hosts and Airbnb employees on Blind, I need your advice on a situation going on with AirBnB guests staying in my in-law unit since Corono virus lockdowns started mid March. Guests come, check in, stay for a while e.g. 10 days, then burst a ton of issues regarding the property all of
- Retrieval backend for search applications Without getting into a lot of details and disclosing IP, can people talk about systems they use for search backend/retrieval? Some of the things I know companies use are, Solr/ElasticSearch/Lucene and other custom in house systems etc. I am thinking of search applications on web or apps like goo
- vote PM interviewing failures. What to do next? Hey folks, I failed almost all PM interviews I could get. I have done intensive prep with many mock interviews, and I am realizing that I am just bad at interviewing. I love the product I work on at Microsoft, but it is so underfunded and it is constantly on 🔥. I cannot bear talking to another cu
- Airbnb DS Analytics roles I want to apply for analytics roles at Airbnb, I am aware there are multiple roles (analytics, ML, causal inference etc) and I want to ensure I apply for the right position. My experience spans a lot on the marketing analytics - customer churn analysis, campaign analysis, insight generation and use
- Seeking DS Referrals Looking for referrals for product focused DS roles primarily in tech companies YOE: Math PhD + 6y in academia + 1.5y DS in consulting Location: SF Bay Area (hybrid/remote/on-site) Current TC: 100k Skills: Python, PySpark, A/B Testing, Product Sense, Git, ML Algos (custom dev) Please DM or leave a
- Why DoorDash get more crap than Uber and Airbnb? People seem to really hate on DoorDash’s business model. I don’t really see them as the devil where they help 3 groups - allow a customer to order food, allow a driver to make some income, allow a restaurant that only does phone orders to expand to millennial apps. How is this so much worse than A
- PM/APM referrals needed Hi, I am looking for PM / APM referrals in India. Current product experience includes building B2B2C SaaS in eCommerce, travel, customer loyalty & customer servicing domains. Feel free to leave a comment below with opportunities at you companies YoE: 7 (4-SDE, 3-PM) Current TC (🥜) : 20 LPA #Prod
- Need DS Referrals Hi everyone, I'm looking for DS referrals! I have 7 years of experience as data scientist doing product analytics as well as building ML pipelines in customer analytics space. Location: Seattle, but willing to relocate to the Bay area Education: BA in Business + MS in Analytics TC: $135K base + $
- Referrals in Tech Hello seasoned Referral-Peoples and fellow Blind Society (braille / text to voice when?), I posted once a week ago but my time has come to drive this forward. I have meditated on the mountains, played 5 rounds of hop-scotch, and have revised my resume more times than I have had coffee. I'm a Produc
- I see a lot of complaining about the Amazon bar being low - do people at top companies look down on Amazom SDEs? It's true that the talent at Amazon is far lower than Google or FB or trading companies etc (nobody turns down Airbnb for Amazon) but in terms of customer improvements/products it seems like Amazon is doing a lot more. Google has uniformly brilliant engineering Ubermensches but cant even make a soli
- Airbnb Trick Question / Catch 22 Situation EDIT: TC 180k (141 base, 15 bonus 24 RSU) / non-tech / bay area Was asked this during a sr. management level interview at Airbnb and am curious what you all think you'd go with: (START) Your team must make a change but only has two options. On the positive side, both options solve the problem yo
- vote Startup called Sonder? It is series E company in hospitality business. Kinda like Airbnb but it is different because they make a contract with building owner (as opposed to people renting their own house in Airbnb) and they hire concierge + professional cleaners in each building. Feels like a hospitality company rather
- Looking for freelancing work Hi, I am a grad student looking for gig job in Customer Care/support/web developer/bug fixing. Excellent communication skill and written ability can resolve all the tickets/issue(email/call) of the product. Do let me know if you have any current openings. Expected - $10/month(assuming 4 hr/day) Not
- vote FANG Software Engineering with Economics major Hey folks! I've studied economics at a top university (finished in the top 5%) with a concentration in data science and took the following CS-related classes (I've been creating software for many years before starting my undergrad studies -> thus I skipped intro-CS classes and also didn't major i
- Need referral for non-SWE in Canada Could someone please help with any referrals for a non-tech, primarily non-customer facing roles in Canada? This is for another person and she is trying for a career restart after a long break. She has experience in HR & payroll processing in India. (Thanks to another post in blind for this big l
- Doordash: Tale of David to Goliath Doordash went public at $50 billion+ valuation last week. The craziest part? It is it is likely a bargain. Time for a post. 1) Some history: Doordash was founded in 2013 by Tony Xu, Evan Moore, Andy Fang and Stanley Tang. At that time it was known as Palo Alto Delivery service. 2) From the begin
- vote Behavioral Interview Questions MEGA LIST For those struggling in behavioral interviews, here are some questions from the top companies: ## General - Why do you want to work for X company? - Why do you want to leave your current/last company? - What are you looking for in your next role? - Tell me about a time when you had a conflict with
- link Diary of a Bay Area tech worker Monday, 8am Drive to work, cross the bridge. $7 toll. Up a dollar since last year. Monday, 8:35am Made it across the bridge. Traffic sucks, pay another $9.35 toll to use the Carpool—err, Express—lanes so you’re not late for your 10am meeting. Monday, 10:03am Parking spots are all gone at work, so
- be grateful! If you have a job & your company is still operating, be very grateful WHY? 1. Victoria's Secret declared bankruptcy. 2. Zara closed 1,200 stores. 3. La Chapelle withdrew 4391 stores. 4. Chanel is discontinued. 5. Hermes is discontinued. 6. Patek Philippe discontinued production. 7. Rolex discontin
- 20 years in this crazy business I just realized I’ve been working for twenty years and have unexpectedly been a bystander to some crazy things. Some of the beats: - grew up in the Bay Area in the 90s, my high school had this strange thing called “the internet “ which got me into programming - in college some friends of an older
- 20 companies, 6 Offers MLE Interview Prep AMA Blind has helped me a ton throughout my interview journey! It can be hard to find information for machine learning positions (ie machine learning engineer, applied scientist, data scientist), so I want to share my experience interviewing for ML positions. All roles were primarily for MLE and I am cu
- How to know when to give up on your company TLDR: detailed product org pain points for a friend. Are these common signs among start ups? What are the necessary ingredients for mid-senior ICs to invest time/effort to attempt a change vs cut the loss and leave? Asking the community based on recent conversations with a friend. Perhaps what My f
- SWE Interview journey, offers, rejects, tips. Warning: long post. TL;DR; at the bottom. (*In Blind mobile app, only the first half of contents are shown because the post is too long. The second half has been added in the comments section. There is no issue reading this in desktop browser from teamblind website.) I started prepping for intervie
- How Lyft’s Missteps Killed its Chances of Overtaking Uber Article: I If there were ever a time when Lyft had a chance to catch up with Uber, it was last year. A constant barrage of negative publicity, including a #deleteUber social media movement, offered Lyft a gift in terms of picking up business. But while Lyft made some gains, it still finished the ye
- link ‘ Build on your lot’ builders with cost+floor plans in bay area,ca. I searched but couldn’t find builders with floor plan catalog & approx cost. This was the only one- https://thomasjameshomesusa.com/northern-california/ Any recommendations? Thanks
- vote Stocks and US Elections #personalfinance #investments Has anyone noticed recent steady sell off? what do you think, what are the chances of stocks falling after upcoming US elections if trump wins or biden wins..
- vote What will happen if Prop 22 doesn’t pass? Title says it all. Mainly thinking from the Gig companies perspectives. Vote or comment #Prop22 #tech #california @postmates @caviar @grubhub
- Thoughts on this tiktok nuclear energy influence Her goal is to save nuclear plants and advocate for more nuclear energy using weird videos on tiktok. Thoughts ? https://twitter.com/isaboemeke/status/1319674446391619584
- Ayurvedic doctor in Bay Area Has anyone tried Ayurvedic consultation & treatment in the Bay Area? Looking for references/recommendations. Thanks #medical #health