Genesys Careers

  • Website www.genesys.com
  • Industry Software
  • Locations Daly City, CA
  • Founded 1990
  • Size 1,001 to 5,000 employees
  • Salary -

Genesys is a computer software company that provides enterprises with call center technology and customer experience. More than 11,000 companies across 100 countries trust Genesys to yield excellent customer results. The company powers more than 25 billion customer experiences every year by assisting them with marketing, sales, and more.

Genesys Reviews

Rating Score3.2 86 reviews

Ratings by Category

  • 2.9 Career Growth
  • 4.2 Work - Life Balance
  • 2.6 Compensation / Benefits
  • 3.5 Company Culture
  • 3.1 Management
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Rating Score2.0
1Career Growth
1Work - Life Balance
1Compensation / Benefits
1Company Culture
2Management

“Wanna be's”

Verified User Current Employee · 1********* · Engineer - Apr 7, 2022

ProsGreat strategy, but management is out of touch with how employees feel. 30 years old company that hasn't really changed its culture, which will hurt them in the long run. Again, there are people there who are great - just a lot of disconnects.

ConsLow compensation compared to other tech companies. Management completing out of touch with what is a competitive offer -- and asking for more- they act like you are way out of line.

Although they are hiring a ton of people from other tech companies, so they may know what other tech companies pay if they are matching salaries from other companies. You'd think they would have to for people to leave other good tech companies. Maybe they left because the culture was poor and felt this was a good temporary stopping ground? But these new people, making much more than people who have been there for a long time is also hurting the culture. Need to bring everyone's salary to industry standards if they want people to stick around beyond the hype.

Not sure where the disconnect is. Upper management or HR. But they are way out of touch. People come here to coast while they are looking for something else.

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Sr Software Engineer, Java

Genesys - Raleigh, NC

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