Paytm Careers

  • Website www.paytm.com
  • Industry Internet
  • Locations Noida, India
  • Founded 2010
  • Size 5,001 to 10,000 employees
  • Salary -

Paytm is India's largest leading payment platform that offers comprehensive payment services for customers and merchants. Through its instant e-commerce payment system, the company provides mobile payment solutions to over 7 million merchants, allowing them to make online payment from cards, bank accounts and digital credit among others.

Paytm Reviews

Rating Score3.2 164 reviews

Ratings by Category

  • 3.4 Career Growth
  • 3.0 Work - Life Balance
  • 2.7 Compensation / Benefits
  • 2.4 Company Culture
  • 2.3 Management
POPULAR
Randomly selected from some of the most viewed reviews
Rating Score2.0
4Career Growth
2Work - Life Balance
1Compensation / Benefits
1Company Culture
3Management

“Too many rude, toxic people”

Verified User Current Employee · m********* · Product Manager - Mar 31, 2022

ProsGood learning experience, tons of products to work with, good external brand (in the sense that if you thrive at paytm you’ll be fine anywhere).

A nice company to start with as a product manager. Provides full ownership of your charters with.

Cons- People love to yell at you. Managers are rude and yell at others in daily stand ups. Business heads love yelling at product teams. The CEO straight up tells HR to demote employees whose work they did not like. The CEO is extremely rude if he doesn’t like something, that culture permeates down.
- Tech teams are unresponsive and usually ignore bugs unless escalated several times
- internal task tracking systems are completely broken and product teams are expected to run almost entirely on google sheets. Once every few months someone decides to revamp the system - by asking the product team to move to a new google sheet within a few hours.
- If someone in leadership wants to do a review with someone higher up, you have to drop everything you’re doing and work on the google sheet. Every sheet has a new format so you can’t just copy paste data.
- people expect responsiveness without being responsive themselves. For example, if you raise an issue to the any team, they will ignore it for weeks. However any blocker they face (real or imagined) is expected to be resolved immediately. You can’t really resolve issues fast since as a product team member you’re dependent on other teams to work with you.
- Instead of internal communication, all tech discussions are routed through the product team. For example, product teams are expected to provide api signatures for integrations (by getting them from other tech teams). It is pretty easy to cut out the middleman but that’s the way it is done here.
- tech teams do not have ownership or responsibility for bugs, product team is expected to find bugs, find the specific case where the bug happens and share a resolution before tech bothers to track the issue.
- extremely poor internal systems. For example, minor configuration changes are expected to be done by tech teams (instead of being owned by ops) and take weeks.
- have had to work on pretty much every vacation I’ve taken due to some random urgent bug (since bugs are routed through product teams)
- lower than market compensation, lower than market raises
- extremely high attrition. My product team is full of people who have joined less than a year ago excluding a few in senior management. Almost 90% of the team has less than a year in the company and even experienced people join and quit in a year
- they keep changing your team and reporting structure based on upper management’s mood of the day.
- you’re constantly in firefighting mode based on whatever top down priority has been handed to you


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