Thumbtack Reviews

Rating Score3.8 68 reviews
  • 5 29%
  • 4 43%
  • 3 15%
  • 2 7%
  • 1 6%

Ratings by Category

  • 3.8 Career Growth
  • 4.3 Work - Life Balance
  • 3.4 Compensation / Benefits
  • 4.0 Company Culture
  • 3.4 Management
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Rating Score2.0
1Career Growth
1Work - Life Balance
2Compensation / Benefits
1Company Culture
1Management

“Spit out the Kool-Aid.”

Verified User Current Employee · l****** · Product Developer - Aug 20, 2021

Pros- good mental health benefits.
- enticing perks
- remote environment, if you're into that
- coworkers really care about each other for the most part

Cons- handled covid like a bunch of sociopaths. as we all know, thumbtack very hastily and unapologetically laid off 1/3 of their workforce at the on-sight of covid. i lost many friends, we lost our dei leadership team, layoffs were made indiscriminately and without explanation. teams of 20 became 2 people, unrelated teams got combined due to lack of available resources, and we all tripled our workload. the problem with this is that we're still operating on a desperation mentality over a year later.

- dei efforts are ALL TALK. marginalized identities are PAID LESS. CONSISTENTLY. our dei team was the first to get the axe during the layoff. thumbtack scrambled to show just how into inclusion they are when George Floyd was murdered. 'heartfelt' emails full of white tears from leadership were sent out to the masses, thumbtack doesn't stand for discrimination or police brutality, etc. they quickly hired a new dei director, and they're great. the problem is, thumbtack talks so much about how important dei is to them, but they expect marginalized identities to build and strengthen their employee resource groups, and they do not pay them for their work. this creates a disparity where, if marginalized groups want visibility, representation, and a voice, they must work to create it FOR FREE, on their own time.

it doesn't get much more performative than a white dude sending an email about how sad he is about George Floyd while scrambling up the backs of the marginalized and expecting them to make him (and thumbtack) look good without getting paid for it.

- you will be overworked. people that survived the covid layoffs have had no chance to thrive. i saw a review on glassdoor that said that the answer to every plea for added resources was met with 'i hear you.' 100% accurate. i have spent the past year barely getting by, incredibly overworked, unable to do anything after i'm *finally* able to log off of my computer except go to bed and dread the morning when i'd have to log back on.

- you will not be valued. i have given my life to this company for the past few years. literally my life after we went remote because you are expected not to miss anything and it almost feels like we're not supposed to ever log out of slack. they take and take until you're all used up, without much more than a pat on the back. i give everything to set this company up for success, and they just keep chewing me up and spitting me out

- money sure does talk. i won't say everyone is underpaid, but i definitely am. i don't really want to give any details that would reveal my identity, so i can't really say how i found out just how underpaid i am. it isn't due to certifications/tenure/experience. manager told me i made less than half the max payout for my position, and later i was told how much other positions that orbit mine make...and everyone makes about 10k more than i do. including entry positions.

- incredibly difficult to advance in your career. i have been put in a tiny, exhausting box for the past two years. i have expressed interest in doing more, getting more knowledge, trying new things. i have gone out of my way to build my own expertise. i keep hearing 'it's coming! soon!' when i ask about getting new/different responsibilities... spoiler alert... it's not

Rating Score5.0
5Career Growth
5Work - Life Balance
5Compensation / Benefits
5Company Culture
5Management

“Great company with interesting problems to solve”

Verified User Current Employee · o******** · Software Engineer - Apr 14, 2022

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Rating Score5.0
5Career Growth
5Work - Life Balance
5Compensation / Benefits
5Company Culture
5Management

“Great company on every meaningful metric. ”

Verified User Current Employee · r***** · Senior Attorney - Apr 4, 2022

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Rating Score4.0
4Career Growth
5Work - Life Balance
5Compensation / Benefits
5Company Culture
4Management

“Great Work/Life Balance; Great Culture; Unclear Future.”

Verified User Current Employee · J***** · Software Engineer - Jan 24, 2022

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Rating Score4.0
4Career Growth
5Work - Life Balance
4Compensation / Benefits
5Company Culture
4Management

“Solid team”

Verified User Current Employee · W***** · Engineer - Jan 20, 2022

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Rating Score4.0
5Career Growth
5Work - Life Balance
4Compensation / Benefits
5Company Culture
4Management

“Better than you would expect”

Verified User Current Employee · j***** · Software Engineer - Jan 13, 2022

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Rating Score5.0
4Career Growth
5Work - Life Balance
4Compensation / Benefits
5Company Culture
4Management

“Best decision I’ve made”

Verified User Current Employee · a******** · Engineer - Jan 9, 2022

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Rating Score5.0
5Career Growth
5Work - Life Balance
5Compensation / Benefits
5Company Culture
5Management

“Great place to work!”

Verified User Current Employee · t***** · Engineer - Jan 8, 2022

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Rating Score3.0
4Career Growth
4Work - Life Balance
3Compensation / Benefits
3Company Culture
3Management

“Decent place to work”

Verified User Current Employee · l***** · Engineering Manager - Jan 6, 2022

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Rating Score3.0
3Career Growth
5Work - Life Balance
4Compensation / Benefits
5Company Culture
3Management

“Great work life balance, good culture. Sluggish ”

Verified User Current Employee · j***** · Product Analyst - Dec 7, 2021

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Rating Score5.0
5Career Growth
5Work - Life Balance
4Compensation / Benefits
5Company Culture
5Management

“Great if you're able to take ownership”

Verified User Current Employee · x***** · Engineer - Nov 29, 2021

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Rating Score5.0
5Career Growth
4Work - Life Balance
4Compensation / Benefits
5Company Culture
5Management

“Great people great mission”

Verified User Current Employee · f***** · Product Designer - Nov 8, 2021

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Rating Score5.0
5Career Growth
5Work - Life Balance
4Compensation / Benefits
4Company Culture
5Management

“Great work life balance”

Verified User Current Employee · q***** · Software Engineer - Oct 21, 2021

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Rating Score5.0
4Career Growth
5Work - Life Balance
5Compensation / Benefits
5Company Culture
5Management

“Awesome culture and work life balance”

Verified User Current Employee · t***** · Software Applications Engineer - Sep 21, 2021

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Rating Score5.0
4Career Growth
5Work - Life Balance
4Compensation / Benefits
5Company Culture
5Management

“Awesome people, compelling mission, fast growth ”

Verified User Current Employee · X***** · Marketing & Communication Manager - Sep 16, 2021

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Rating Score5.0
4Career Growth
5Work - Life Balance
4Compensation / Benefits
4Company Culture
5Management

“Underrated unicorn”

Verified User Current Employee · t***** · Software Engineer - Aug 21, 2021

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Rating Score5.0
4Career Growth
5Work - Life Balance
4Compensation / Benefits
3Company Culture
4Management

“Work life balance and fair pay. IPO opportunity. Friendly culture.”

Verified User Current Employee · a***** · Software Engineer - Aug 16, 2021

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Rating Score5.0
5Career Growth
5Work - Life Balance
5Compensation / Benefits
5Company Culture
5Management

“Good company”

Verified User Current Employee · l***** · Senior Finance Analyst - Jul 28, 2021

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Rating Score4.0
4Career Growth
4Work - Life Balance
4Compensation / Benefits
4Company Culture
4Management

“Fast Growing ”

Verified User Current Employee · f***** · Designer - Jul 20, 2021

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Rating Score4.0
2Career Growth
4Work - Life Balance
3Compensation / Benefits
4Company Culture
3Management

“Good culture; good place to start career”

Verified User Current Employee · G***** · Software Developer - Jul 12, 2021

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Rating Score4.0
3Career Growth
4Work - Life Balance
3Compensation / Benefits
5Company Culture
4Management

“Great place to start your career”

Verified User Current Employee · s***** · Software Engineer - Jun 15, 2021

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Rating Score4.0
3Career Growth
4Work - Life Balance
4Compensation / Benefits
5Company Culture
3Management

“People are leaving”

Verified User Current Employee · m****** · Data Analyst - May 24, 2021

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Rating Score5.0
5Career Growth
5Work - Life Balance
5Compensation / Benefits
5Company Culture
5Management

“So far so good ”

Verified User Current Employee · a**** · Software Engineer - May 3, 2021

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Rating Score4.0
4Career Growth
3Work - Life Balance
3Compensation / Benefits
4Company Culture
4Management

“Overall okay”

Verified User Current Employee · t***** · Engineer - Apr 14, 2021

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Rating Score4.0
3Career Growth
5Work - Life Balance
2Compensation / Benefits
4Company Culture
4Management

“good wlb, bad comp”

Verified User Current Employee · m***** · Engineer - Apr 5, 2021

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Rating Score4.0
5Career Growth
5Work - Life Balance
2Compensation / Benefits
4Company Culture
3Management

“Great company ”

Verified User Current Employee · e***** · Marketing Brand Manager - Mar 28, 2021

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Rating Score4.0
3Career Growth
4Work - Life Balance
3Compensation / Benefits
4Company Culture
2Management

“decent work and good wlb”

Verified User Current Employee · k**** · Software Engineer - Feb 23, 2021

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Rating Score5.0
5Career Growth
5Work - Life Balance
1Compensation / Benefits
5Company Culture
5Management

“Pay is low, overall okay”

Verified User Current Employee · I****** · Manager, Software Engineering - Feb 22, 2021

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Rating Score4.0
4Career Growth
5Work - Life Balance
5Compensation / Benefits
5Company Culture
4Management

“Great WLB”

Verified User Current Employee · b***** · Engineer - Feb 9, 2021

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Rating Score5.0
5Career Growth
4Work - Life Balance
4Compensation / Benefits
5Company Culture
5Management

“Smart, humble people”

Verified User Current Employee · i***** · Engineering Manager - Feb 5, 2021

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