FAQs

Most Frequently Asked Questions

What services does Blind offer?

Blind is comprised of multiple channels: Topics Channels, Tech Lounge, Startup Lounge, and Private Company Channels.

Topics Channels allow all users across different companies and industries to connect with each other according to different concerns or interests. Our current Topics Channels include: Career, Crypto, Work Visa, Compensation, Women in Tech, Engineering, Sales/Marketing, Startups, Design, Finance, Product Management, Data Science, Politics, Diversity, Relationships, Miscellaneous, Austin, Boston, Chicago, Los Angeles, New York, San Francisco Bay Area, Seattle, Ask me Anything (AMA), and #MeToo.

Tech Lounge is an exclusive channel that allows employees from the largest tech companies to connect with one another and give unfiltered career advice. To access the Tech Lounge, users must have a verified work email address from one of the 300 largest tech companies in the US. Users who create an account with their LinkedIn profile without a work email cannot enjoy full access to the Tech Lounge until they complete further verification with a work email.

Startup Lounge is an invitation-only channel exclusive to hand-picked startups and small companies. Users on this channel can take advantage of the “Hide Company” feature designed to offer a greater sense of security.

Private Company Channels are unique to each company and serve to foster more intimate discussions and meaningful exchange of information among colleagues. After more than 30 employees of a given company have joined Blind by verifying with a company email address, a private company channel is created for that specific company. Users who create an account through LinkedIn cannot fully access their company channel until they have completed further verification with a work email.

Is there a web version of Blind? What can I do on Blind Web?

Yes, there is a web version of Blind (https://www.teamblind.com/articles/All).

If you don’t have a Blind account yet, you’ll only be able to read posts on our Topics Channels.

If you do have a Blind account, you are now able to sign in and actively participate in our Topics Channels on Blind Web. You’ll be able to:

  • Post, comment, like, bookmark, create and participate in polls
  • View your Activity History, Bookmarks, and others' profiles

However, you must sign into our mobile app to:

  • Send Private Messages
  • Flag content
  • Block users
  • Access other exclusive channels

Why do I need to verify with my work email?

At our core, Blind is a community of verified professionals who seek meaningful and trusted conversations from one another. Work emails are the best way for us to gauge the professional status of our potential users, which we believe helps to foster the kind of community we aspire towards. We undergo this process because the integrity of our community is deeply important to us. We are proud to share that every user on Blind has undergone a rigorous verification process to gain access to our app.

Blind is now accepting certain public email domains such as gmail, yahoo, etc. Signing up with a public domain will grant you read-only access to Topics Channels. To gain additional access to our other exclusive channels (such as Tech Lounge), you must complete further verification with a work email.

Is verifying with my work email safe?

Email verification is safe, as our patented infrastructure is set up so that all user account and activity information is completely disconnected from the email verification process. This effectively means there is no way to trace back your activity on Blind to an email address, because even we can’t do it. This seems counterintuitive as users use their LinkedIn profile or work email to verify their professional status on Blind, but our patented infrastructure ensures your work emails are encrypted and deleted. Your user activity on Blind is stored in a completely separate server. It is impossible to match your user activity to any profile or email information provided upon sign up.

I don’t want to use my work email. Is there another way to sign up?

You can try LinkedIn Verification as an alternative to signing up with your work email. Please make sure that your LinkedIn profile is at its most updated version before you verify. While LinkedIn Verification will grant you access to the Topics Channels, you will have limited access to other exclusive channels in read-only mode until you complete further verification with your work email.

It is possible that you are ineligible for LinkedIn Verification. In this case, we highly recommend signing up with your work email. However, if you would like, feel free to send us an email at blindapp@teamblind.com with a link to your LinkedIn profile so we can further support you through the verification process.

You also have the option of signing up with a public email domain, such as gmail, yahoo, etc. Signing up with a public domain will grant you read-only access to Topics Channels. To gain additional access to our other exclusive channels (such as Tech Lounge), you must complete further verification with a work email.

Account Help

How can I sign up? How do I create an account?

In order to sign up, you must download the mobile app and create an account by verifying with your work email. You may also sign up through LinkedIn Verification or with a public email domain, which offers limited access. For more information, please refer to “What are my options for verification?” below.

I am not receiving any verification emails.

Although rare, this happens occasionally. In order to further assist you, please retry the sign up process until you see a screen that a verification code has been sent to your email.

Then, please send us an email at blindapp@teamblind.com using the work email you entered during the sign up process. We will take care of things from there. Please remember that our system infrastructure is set up so we have no way of linking your email to your Blind account.

I don’t have a work email. Can I still sign up?

Yes! Individuals without a work email can now sign up with a public email domain, such as gmail, yahoo, etc. Signing up with a public domain will grant you read-only access to Topics Channels. To gain additional access to our other exclusive channels (such as Tech Lounge), you must complete further verification with a work email.

We apply these restrictions because at our core, Blind is a community of verified professionals who seek meaningful and trusted conversations from one another. Work emails are the best way for us to gauge the professional status of our potential users, which we believe helps to foster the kind of community we aspire towards. We undergo this process because the integrity of our community is deeply important to us. We are proud to share that every user on Blind has undergone a rigorous verification process to gain access to our app.

I have a .edu/gmail/Yahoo email. Can I sign up?

Blind is limited to working professionals verified by their company email address. While we are currently accepting public email domains, such as gmail and yahoo, with limited access, we are not accepting .edu domains at this time.

Signing up with a public domain will grant you read-only access to Topics Channels. To gain additional access to our other more exclusive channels (such as Tech Lounge), you must complete further verification with a work email.

While we are looking for ways to allow professionals from educational institutions to access Blind, we currently are not accepting .edu domains. As much as we would like to have professionals from educational institutions on Blind, our concerns are with not having overlapping communities for the users and the great number of students that may verify into the community. Please refer to “What are my options for verification?” below.

What are my options for verification?

As of now, there are three ways to verify your account:

  1. 1) Email verification is safe, as our patented infrastructure is set up so that all user account and activity information is completely disconnected from the email verification process. This effectively means there is no way to trace back your activity on Blind to an email address, because even we can’t do it. This seems counterintuitive as users use their LinkedIn profile or work email to verify their professional status on Blind, but our patented infrastructure ensures your work emails are encrypted and deleted. Your user activity on Blind is stored in a completely separate server. It is impossible to match your user activity to any profile or email information provided upon sign up.

  2. 2) You may also try LinkedIn Verification as an alternative to signing up with your work email. Please make sure that your LinkedIn profile is at its most updated version before you verify. While LinkedIn Verification will grant you access to the Topics Channels, you will have limited access to other exclusive channels in read-only mode until you complete further verification with your work email.

    It is possible that you are ineligible for LinkedIn Verification. In this case, we highly recommend signing up with your work email. However, if you would like, feel free to send us an email at blindapp@teamblind.com with a link to your LinkedIn profile so we can further support you through the verification process.

  3. 3) You also have the option of signing up with a public email domain, such as gmail, yahoo, etc., which will grant you read-only access to Topics Channels. To gain additional access to our other more exclusive channels (such as Tech Lounge), you must complete further verification with a work email.

I forgot my password! What do I do?

Due to security constraints, we are unable to retrieve forgotten passwords. In order to re-access Blind, you must create a new account with your work email. All information traveling in and out of your device is encrypted and deleted.

I’ve been banned from using Blind!

Your account was temporarily suspended by users of our community because your post(s)/comment(s) were flagged numerous times. Our philosophy in building a working community of professionals is to allow the users to dictate what is appropriate. Flagging systems are regulated based on the frequency of flags a post receives relative to when the content was created. Users can also be banned for abusing our flagging option.

Blind Web

How do I sign into Blind Web?

In order to sign into Blind Web, you must first sign up and verify with your work email through the mobile app.

When you attempt to sign in through the web, a time-based disposable authentication code will pop up on your browser. Then, enter the 8-digit authentication code on Blind App by going to My Page > Blind Web > Enter Authentication Code. After this, you’ll have signed into Blind Web!

Why can’t I see an option on the app to enter the Authentication Code?

Signing up with a public email domain grants you read-only access to Topics Channels on the mobile app, which is equivalent to what you can access on the web without signing in.

If you would like to sign into Blind Web, you must first sign up with a work email on the Blind app. This will grant you further access and ability to actively participate in the Blind community through app and web.

Why do I keep getting signed out?

We genuinely value our users’ security on Blind. To accomplish this, our web sessions will automatically time out after 60 minutes of inactivity.

You will be signed out from Blind Web if you:

  • Sign in through more than one browser (It’s okay if you log in through new tab within same browser)
  • Sign in through incognito/private browser, then try signing in through a regular browser
  • Exit your browser without signing out
  • Sign out from the Blind app

Community Standards

How can I report inappropriate content? How does content flagging work?

Blind is moderated by the community, so threads and comments get taken down only when they are flagged by the community. To report inappropriate content, you can use the “Flag Content” option. You can choose to categorize the flag under one of the following: Irrelevant to Topic, Company Secrets, Trolling & Bullying, Discrimination/Racism, Invasion of Privacy, Sexual Harassment, Spam, Other.

Users that get flagged are restricted access from Blind depending on the severity and reasons for the flag. Please note that every flag is weighed differently based on the category, rather than a specific number of flags being the sole criteria for removal of a post/comment.

Privacy & Trust

Protecting member anonymity

We take user privacy very seriously. Although email verification is required to access Blind, our infrastructure is set up so that user account/activity information is completely disconnected from the email authentication process. Our patented infrastructure ensures your work emails are encrypted and deleted. This effectively means there is no way to trace back your activity on Blind to an email address, because even we can’t do it. We hope that our efforts to protect your anonymity will provide you a deeper sense of security while using Blind.

Terms of Use & Privacy Policy

Please refer to our Terms of Use and Privacy Policy on the bottom of our Email Verification page on the Blind app. Both policies are also available for you to view on "My Page" > "Settings".

Updated May 2018 blindapp@teamblind.com

Download the app for more exclusive content.