At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
Director, Product Management
The Director of Product Management directs, establishes, maintains, and plans the overall direction and goals for assigned solution sets or product divisions. Drives product roadmap and backlog activities while owning and enforcing profit and loss responsibilities for a multi-million dollar solution set. Coordinate and negotiate product issues with the engineering, operations, marketing, training, and sales groups. Interacts with sales, development, training, and product marketing to define requirements, and directs interaction with engineering and solutions management on product development activities. Defines the requirements and manages the product development process by translating user testing and customer support feedback into feature/function requirements. Manages a group of product development employees. Relies on experience and judgment to plan and accomplish goals.
A Typical Day Might Include the Following:
To Land This Gig You'll Need:
Bachelor’s Degree in Computer Science, Business Information Systems, Marketing, or similar field or equivalent work experience required. Master’s Degree preferred.
• 12+ years of product management experience with formal product management techniques, tools, and principles involved in planning and delivering new software products and services.
• Requires in-depth knowledge in and experience with agile & SCRUM development methodologies.
• Experience with P&L accountability
• Requires excellent oral and written communication skills in English including vocabulary, spelling, composition, and grammar.
• Requires ability to read and understanding technical information well enough to convey in original written communications to multiple audiences.
• Requires ability to personally interact with technical resources and listen carefully, taking time to understand the points being made, and asking questions where appropriate.
• Requires excellent skills with specialized computer software for drafting and producing documents and diagrams
• Experience managing one’s own time and balancing many different projects simultaneously.
• Experience with telecommunications, software development, networking, hosted applications, or other similar technical products
• Experience with a SaaS product set.
• People leadership experience.
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.