Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Role Summary
Splunk is looking for an Implementation Specialist to help support the Workfront Admin with client’s needs, new process builds and system enhancements among other administrative support duties for Splunk’s Workfront instance. We are looking for a hands-on configuration player that wants to dig in and assist in the build and UAT for process enhancements across the entire marketing organization.This role will be responsible for supporting daily system utilization and stability, including developing governance protocols, continually enhancing user experience and functionality and aiding users with reporting and system/process optimization. We are looking for a person who loves data, thrives on system integrations and optimization and thinks critically when it comes to continually improving marketing processes. You will work closely with the Workfront Admin and teams across the enterprise. You are comfortable working in a fast-paced environment where priorities and responsibilities shift with the business.
What you'll get to do
As an Implementation Specialist on the Marketing Operations Team, you will have the opportunity to assist in a wide range of Workfront initiatives
• Play a hands-on role in system implementation for system functionality modules or new/existing group rollouts
• Provide technical expertise and business process knowledge to teams while coordinating requirements and supporting business analysis
• Conduct regular audits on utilization and data to increase system quality, resolve inconsistencies and correct workflow and/or system integration processes
• Create visibility of the work and resource utilization across multiple levels of the organization’s leadership teams.
• Build reports and dashboards to aid in user workflow, portfolio/program/projects, channel project types and resource management
• Provide ongoing enablement across the marketing organization to solidify system understanding and further support utilization through training videos and documentation
• Assist new employees to onboard Workfront and understand their role-specific responsibilities within the system
Must-have Qualifications
• Bachelors in Marketing, Technology, or related field, or equivalent years of industry experience.
• At least 1+ years hands-on experience with Adobe Workfront
• Familiarity working with Workfront Fusion and understanding of Workfront's API (REST) in order to integrate with various platforms is beneficial
• Highly skilled at time-management, is detail oriented and has high standards for project delivery.
• Self-starter with a passion and curiosity for solving unstructured data problems and ability to manipulate and optimize large data sets.
• Process orientated, highly organized, excels at multitasking, strong documentation, coordination and project management skills
• Good communication and problem solving skills and an ability to convey technical concepts to less technical team members
• Confidence to offer consultation to business partners and team members within Sales, Partner, Marketing Operations.
• AGILE/SCRUM process management familiarity
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note
Base Pay Range
SF Bay Area, Seattle Metro, and New York City Metro Area
Base Pay Range $108,000.00 - 148,500.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts
Base Pay Range $97,200.00 - 133,650.00 per year
All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.
Base Pay Range $86,400.00 - 118,800.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https //splunkbenefits.com.