What other jobs can my current one translate to?

Jan 27, 2018 4 Comments

Coming up on 2 years at my current position and I want get another job in a different field.
Note: my current job title is irrelevant.

What are some positions my current job can translate into?

My responsibilities:
Managing a knowledge base / ticketing system, and that entails:
- Work with stakeholders to build out submission forms
- requirements gathering
- Work out the governance around knowledge base content creation, retention, and ownership
- Help training team create training documents for the system
- Train people on how to use the system
- Create system documentation
- Analyze reports to identify gaps
- Making updates and changes
- Develop and enforce processes
(What I do is a one man team, but on and off I’ll assign people on my team to do specific tasks)

Help design and code sharepoint pages when needed.
- utilize prototyping tool, typography, html, css, photoshop, illustrator
- work with a developer

—edit—
- I don’t answer tickets or deal with external customers
- the job is strictly internal
- education: psychology
- years in the workforce: 6

comments

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TOP 4 Comments
  • Project/program manager, customer success manager, product/operation analyst/specialist.
    Jan 27, 2018 0
  • NASA
    pHeU37

    Go to company page NASA

    pHeU37
    So you're overworked tech support? Sounds like you can get into entry level human resources. But you didn't list any education, skills, certs, nothing....
    Jan 27, 2018 2
    • OP
      Education is in b.a psychology. Skills: managing projects, html, photoshop, css, word, excel... are these the skills you’re talking about?
      Also been in the work force for 6 years already.
      Jan 27, 2018
    • NASA
      pHeU37

      Go to company page NASA

      pHeU37
      Any pmi or pmp certs? might be worth it to get and go for project management type jobs
      Jan 27, 2018