I'm feeling a bit negative about this may be because of all the hate TAMs receive, but is TAM a fit for me? What do they do anyways? L'il about me: 6+ years of mgmt consulting experience with Microsoft tech (O365, Exchange, SfB, Win 10) and Accenture business model. Early years were tech heavy and hands-on like building servers and migrating users on-site. But career has progressed pretty well where I'm now doing Change and Release Mgmt for large enterprise infra projects. I've got base certs for aws and azure as well, with minimal hands on. Strong ppl mgmt, process improvement, tech rollout experience. TC: 115k YoE: 6 DMV area #interviews
Why not, give it a try. You learn a lot through interview process, and may find out that TAM is not for you. Or what are the gaps you need to fill in etc.
I think you have a great background to be a TAM. will make building trust and relationships with customers easier. Also renewing Premier contracts is really the number 1 KPI as well as driving Azure consumption... so I would say your vast experience will make achieving these KPIs easier. It might get annoying after a while when you see that it’s all about the numbers in the end, however, it is an interesting role.
I love the positivity. Thanks very much you all! Lets see how it goes.
The TAM role is easy to get into at Microsoft but hard to succeed in. Most are dumb college grads and even non college grads fail to meet quota. Most are duds.
So maybe get in, get a feel and move laterally if it's not my thing?
TAM @ Microsoft = Talking Account Manager. Joking aside your job is to sell premier plans and renewals, be on the hook when your customer has a Sev A and find ways to get them to burn their unused hours with health checks etc. I think you might be a little overqualified if you want to do real tech work.
A ridiculous comment considering I was a M4 at Microsoft. TAMs were a group I managed when a M1 many years ago. TAMs do not manage cases anymore and they are on the hook for Premier Core Billed revenue (support) and Office 365/M365 and Azure consumption. They are in sales. There is no concept for "hours" in Unified Support. If you don't know what you're talking about shut up.
Thanks for your info from many years ago. I was in SMSG 2 years ago and this was still the case.