- Many (most in some card portfolios) customers don’t carry a balance and incur those interest fees - CAC / marketing - Losses on non-performing loans / defaults (in language you’d understand: losses from customers who don’t pay what they owe) - Regulatory overhead - someone has to pay all the lawyers, compliance, and risk folks monitoring these portfolios.
comments
- Many (most in some card portfolios) customers don’t carry a balance and incur those interest fees
- CAC / marketing
- Losses on non-performing loans / defaults (in language you’d understand: losses from customers who don’t pay what they owe)
- Regulatory overhead - someone has to pay all the lawyers, compliance, and risk folks monitoring these portfolios.