AMA: I’m a Global Travel Operations Manager. Ask me anything about business travel!
EDIT: 2/13 9pm PT I'm signing off for the night but will check back in the morning to answer as many of your new questions as I can.
I’m an operations and customer experience expert within the travel industry, currently, serving as the global travel operations manager at a San Francisco-based travel and expense management company.
I oversee the company’s travel support agents and work with our revenue and product teams to ensure we are delivering excellent travel support to customers 24/7/365.
Ask me about:
Anything related to customer experience
How to find the best travel deals
Handling travel emergencies
Travel industry myths and secrets