Hey Blinders, I just received the link for online assessment, Cloud Support Associate. I don't even know why they chose me lmao. What to expect in the OA ? I'm a New Grad.
Hey. How did it go?
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Do you really think Amazon is that bad
Some basic networking and linux would be my guess. What is your degree in? CSAs help premium customers troubleshoot their cloud infrastructure via email, phone calls, and live chats. A lot of the role is education based, answering FAQs, looking at logs, and basic troubleshooting. It's a great entry point to becoming a Support Engineer and then branching out to whatever you want long term e.g. Architect, technical account manager, security engineering, manager roles, etc.
So it is a bad entry point to SWE ? I'm doing masters in CS, have bachelor in CS
While not impossible, it isnt the right track for you. Premium Support is more network, security, linux, etc. focused Theres another thread about this today as well. Probably the same sourcer reached out to you both.