Scammers allowed to run wild on ebay
@ebay, have you guys ever considered analyzing and recategorizing reviews marked as positive, but are really negative? I've seen some sellers that have almost all positive reviews that actually talk about how the buyer was scammed. There seems to be some pop-ups to dissuade users from entering negative feedback.
I ordered something that I thought was a scam but wasn't really worried about the money, just to see how they could get away with it. Turns out, they ship a fake package to a nearby location (had to get post office to step in since tracking number doesn't show exact address online). So the tracking number looks real, and shows the same town. Then eBay automatically rejects the dispute, citing the tracking number lol. On appeal (which is not obvious how to enter) someone with common sense steps in and gets you refunded, but how many people don't bother to appeal? And how can a seller accumulate hundreds of these negative reviews and still be active?
Would think if someone was typing a negative review and mistakenly flagged positive, it wouldn't be much to automatically suggest they have it tagged incorrectly.
Interested if anyone is studying this data at eBay and how this is talked about internally.
#datascience
comments
Curious about the data aspect. Garbage in garbage out kinda thing. If you search for something listed for a price that's obviously way lower than the rest (esp for things sold out in stores) - it's pretty easy to find cases like this. Example: https://ebay.com/usr/ruavang
For this user, seller profile via url says Vietnam, but on app "Location" attribute for same seller says US. Why does web vs app display a different attribute? Are there cleanups for this sort of thing?
Also, for kicks, have a read through some of the "positive" reviews.