Why is Amazon Music app so bad?

Microsoft / Eng
RadKandor

Go to company page Microsoft Eng

RadKandor
Feb 20 22 Comments

Can people on Amazon fix this? I am an Amazon Music Unlimited subscriber for years and not planning to switch to Spotify, but serious thinking about moving to Apple ecosystem.

The Amazon Music app is horrible. The UI is extremely confusing, it messes up collections, has no clear use cases, it doesn't integrate well with Echo (MAJOR WTF!?!?!?), so mamy broken scenarios...

Really, can't you guys get this right?

Hint: when I connect my phone to the TV and play YouTube videos it's seamless. Learn something from Google, please.

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TOP 22 Comments
  • Meta
    crap

    Go to company page Meta

    crap
    I don’t think Amazon pays attention to UI in general. Look at their website, it’s like tons of things on the screen.
    Feb 20 7
    • Mavenir / Eng
      BeingMaven

      Go to company page Mavenir Eng

      BeingMaven
      Also doing fast forward on Prime Video TV app is huge pain in the ass.
      Feb 20
    • Amazon
      pieandpie

      Go to company page Amazon

      pieandpie
      Prime video definitely sucks....gives random shit sometimes...

      Even the fast forward or rewind is super complicated....netflix and youtube understands customers better...unreal for a company which has "customer obsession" in its leadership principles.
      Feb 20
  • Amazon
    zeroDmLeft

    Go to company page Amazon

    zeroDmLeft
    Correction.
    Why is Amazon <insert product here> so bad?
    Feb 20 0
  • Amazon
    PIPFH

    Go to company page Amazon

    PIPFH
    Steve Jobs on Microsoft: "They just have no taste."
    Feb 20 3
    • Microsoft / Eng
      RadKandor

      Go to company page Microsoft Eng

      RadKandor
      OP
      BTW that quote comes from a documentary called Triumph of the Nerds. Steve's interview was later extracted and sold as "the lost interview" (that was never lost, it had always been there for anyone to watch), but it just has like an extra minute of nothing.

      Apple stole all the good ideas from Xerox and Jobs was such a jerk that he ignored everything that was great about the 3 presentations that he saw (Postscript language for printers and Smalltalk language), focusing only on the UI part (which was indeed baffling, but UI alone can't do more than the underlying software).

      That's his problem. He only saw the part that could make him money. Woz is the greater genius that actually delivered the stuff Jobs was selling. No sympathy for Jobs, all hail Woz.
      Feb 20
    • Microsoft / Eng
      RadKandor

      Go to company page Microsoft Eng

      RadKandor
      OP
      There you go:

      Triumph of the Nerds https://smile.amazon.com/dp/B00006FXQO

      Series from PBS in three episodes, written and presented by Robert X. Cringely (Mark Stevens pseudonyms https://en.wikipedia.org/wiki/Robert_X._Cringely)

      This should be mandatory for anyone working on FAANG. They also have Nerds 2.0, which tells the story of the internet.
      Feb 20
  • Amazon
    PIPFH

    Go to company page Amazon

    PIPFH
    Op Microsoft OS is SO ugly compared to Mac. It has no taste
    Feb 20 1
  • Wayfair / Eng
    young-monk

    Go to company page Wayfair Eng

    young-monk
    all amazon services are substandard. if they weren't packaged under prime, i doubt people would subscribe to many of these services
    Feb 20 0