Chewy has hit a few bumps along the way. The acquisition + switching CEO is never an easy transition for any company. Naturally ideas will clash. If you work for Chewy understand that you may not receive much structure. Its a company thats evolving from scrappy methods from inexperienced folks. This is going to take a while. Yes, attrition is a bit high and the concerns of employees have been recognized. The gears are turning but again do not expect quick turn around. Hiring effective leaders and implementing development programs to help support those in leadership roles will be an ongoing project. We are still learning. I do not have a huge role at chewy, im just very observant and talk to people around me about what their thoughts are. From what ive noticed theres a lot of entitlement from folks who think they should run everything without understanding where we are going which is why people leave, aside from a few toxic management issues (working on it). I have been interviewing around just to stay sharp and see whats out there and so far the grass hasnt been greener on the other side. my advice is that if you decide to work at chewy, do not complain. simple. if you have issues, voice them. if something isnt being done right, find the right people and change it. by joining chewy you should agree to be part of the solution, even if it doesnt go your way. obviously if you dont care about this company and its mission youre going to find a lot to complain about. just my experience. 🤷🏻♂️
I’ve seen a bunch of roles there and now I understand why. Thought about applying for the associate director of email. Hoping it gets better for you!
Thank you! It definitely is. We’ve gained some amazing people this year so I’m very excited for the changes coming in 2020.
Complaining about a company isn’t a bad thing, especially on Blind; it’s a good way to test your perspective against that of others. Do you expect people to just shut up and do their work? If people aren’t happy, it’s good for them to be heard. You say to talk to the right people - who’s the right person to talk to and for what department? There has been plenty of senior attrition in tech, and of those I personally know, they did what the could to gain happiness. It was simply denied. Based on a few interviews you can determine if the grass is greener? Have you interacted with people who have left? Every single person I’ve spoken to is happier than within the Chewy walls. Everyone working at Chewy is a part of the solution, even if it doesn’t go their way. I don’t know a single person that is acting otherwise. I do know a ton of people who are deserving of recognition for their part and have not been given the opportunity for growth. The founders left nearly a year and nine months ago, how long does it take to get development programs in place? At the current rate of attrition, I would suggest one thing - learn faster. I do not have a major role either, and of those I’ve interacted with, there isn’t entitlement, there’s simply a desire to grow, an impossible task in tech, because none of the leaders spend the time to learn about their subordinates, or they choose to ignore said subordinates’ direct management’s recommendation. Sorry, I mean no disrespect, I just don’t agree with your stance at all.
No disrespect taken. We can agree to disagree. I cannot speak on the tech side as that is not my department. I’m so sorry to hear that things might be rough. I will agree that leaders need to listen and learn more about their subordinates. In my current position I am being provided all of that an more so maybe I’m one of the lucky ones? My experience is based on those I have talked to who are in my department or a different department. A lot of times they haven’t talked to their leadership and if there is something toxic going on they haven’t escalated it. I personally haven’t heard of a situation that was “wrong” that wasn’t taken care of when escalated to the appropriate parties. As far as development goes I have seen things being implemented and it’s looking neat so far. Seems like we need to focus a lot more on emotional intelligence and recognition. I have faith we will get there. I appreciate your input. :)
Since you do not work in tech - may I ask you what the perception is about IT and specifically, what the impression is on the business side of the Sr. Leadership in IT? I hope things change for the better, I still believe in Chewy, and I like most people I work with, I just hate the fear culture that I have seen develop in the past 18 months.
Chewy has been this bad for 2 years, it’ll never get better. I accepted it and left, I suggest you do too. Ex. Chewy software engineer here
I disagree with you. Then again, depends on your department as I cant speak for a team I’m unfamiliar with. I’ve been content with the plans And pilots I’ve seen for development as a whole. I’m sorry you had a bad experience! Hope you’re doing well.
Life got much better when I started working for a company that cares about my well being and actually allows me to take vacations, pays me competitively, and doesn’t ignore my feedback 😉 Trust me, the grass is greener
Well sounds like either HR or Senior Mgmt shit especially in long threaded replies. I.e people responsible to fix shit are trying to present a rosy picture.
Nice language. :) nope, no rosy pictures here. I’m not in HR or Senior Management. I’m happy to admit to missed ops. I’d like for people to really understand what they’re getting into if they’re looking to apply. I get it, no one wants their time wasted if they’re not aligned with where a company is at or where it’s going. But at the same time I’ll be honest about my thoughts and experiences. Great so far. ✌🏼
The promise of change is regularly preached but lacks any results. Me and my team have been doing our best to remain optimistic that things will mature. But that optimism has started to wane. We’ve done everything we could to civilly voice our concerns. But engineering leaders are more concerned with throughput. IT attrition is closer to astronomical. I wish I could say it's a matter of good people with poor leadership skills. But more and more it looks like it’s a matter of plain bad people. The things Satish and his court say behind “closed doors” made me realize how dark things are behind the veil. There is an intentional disregard for the well being of not only the employees but the organization as well. One question that always comes to mind is if the CEO is actually aware of what is happening behind this veil. Or is he disinterested in the perpetually degrading state of what was once an ambitious and prideful workplace?
He knows what’s going on. He’s not employee centric at all. He’s running Chewy as a bodyshop that sells stuff. If he could, he would run all of Engineering from India.
I haven’t met anybody who loves this company , I also see people frustrated at the company everyday , this is something I had not seen in any of my previous jobs , there is general u professionalism , bad mouthing and really really bad politics and unfortunately some of it is not even behind closed doors , this place will be a revolving door for a while at most but I don’t think it can sustain the way it’s managed and how badly the tech side of the world is
I have been at Chewy for quite some time, been through both the acquisition and going public. I also work within the engineering organization. I can and will say when I first started it was like the Wild Wild West. Spending $$$ like crazy, no process and procedures, and essentially people doing what they want to do. Now, IMO, I feel as though management has good intentions but are not 100% putting their trust in Engineers, which is a problem. Maybe because I’m on a team where my manager shields myself and the rest from all of the political B.S., which is why I may not be able to relate to a lot of what others feel is a con about Chewy. But, I feel as though that is with every company. I personally like Chewy. I have not found a reason to leave. I like my team and my managers, which has led me to stay and not consider looking. That may change next year but until then, I’ve been given the freedom to explore new technologies and do what I need to help to move forward. I know it’s not the same with other teams as it’s sad because I believe Chewy has great potential.
I am happy that you are happy at Chewy knowing that there is politics and that majority of the people are unhappy and you are actually wrong , this is not true with every company , I have worked in the industry for 10+ years at many companies , every company has its faults but this is flawed at its core.
Yes, I agree there are fundamental flaws that need to be fixed - absolutely and no argument there. It’s one of those things where people can be part of the challenge in helping fix the flaws or depart to another company.
I was told in 1:1 to stop raising concerns and get with the program. That in 2020 my team is being asked to complete 3-4 years of work, with zero requirements aside from some VP chicken scratch drawing on confluence. I tried to fix problems. I raised concerns. I’ve said many times where the processes and architecture are poorly planned. I’m told to shut up. Example: no more arguing that we should actually page instead of the “page” that is only phone calls that don’t even leave voice mail & escalate to next oncall immediately. The whole “ideas from the company” - anyone see anything that will actually be implemented? Where’s the leadership accountability?
Tech Industry
Yesterday
51097
Goog Employees Arrested
Health & Wellness
16h
5490
Why are women naked in gym?
Layoffs
Yesterday
39037
Google CFO confirms 'large-scale' layoffs (Apr 17)
Software Engineering Career
Yesterday
1323
400k Pinterest L5 vs 370k Netflix L4
2024 Presidential Election
6h
1324
Biden ruined America and tech! Tax plans are insane
Love your customer service though. That is one thing you guys have been doing good since sometime now. Now work hard and reduce my losses!
I’ll make sure we continue to wow. :) thank you for the kind words!
I’m also a very happy customer. Customer service is above and beyond. One negative I can list is a recent switch to using OnTrac for delivery. Caused some problems that Chewy ended up fixing