PayPal locks accounts and requires everyone to provide passport scan and utility bill? Wtf?
Jan 21, 2018
24 Comments
Any paypal engineer here? Why PayPal is doing this? The best way to annoy your customers is to lock them out and demand ransom. None of my banks or CC ever had or asked to have my passport scan and proof of address. They lock you out even from closing your own account.
comments
PayPal has to prevent money laundering, terrorist organisation payments and lots of other stuff.
Opening a PayPal account is easier than opening a Bank account. They're both different.
And PayPal is not same as Venmo. Until a few months back, venmo was just a peer to peer. You couldn't make a payment for a Service.
I agree that we do have a lot of false positives, but the ratio is very low. And we can definitely improve on our customer service.
And a lot of people give up, so PayPal gets to do whatever they want to the funds start few years