PayPal locks accounts and requires everyone to provide passport scan and utility bill? Wtf?

Google
fidguu

Go to company page Google

fidguu
Jan 21, 2018 24 Comments

Any paypal engineer here? Why PayPal is doing this? The best way to annoy your customers is to lock them out and demand ransom. None of my banks or CC ever had or asked to have my passport scan and proof of address. They lock you out even from closing your own account.

comments

Want to comment? LOG IN or SIGN UP
TOP 24 Comments
  • PayPal
    hdi644f

    Go to company page PayPal

    hdi644f
    Stop this hate against PayPal. Payments is a dirty business, and don't compare a bank with online payments. PayPal will be fined in millions if the transactions are not compliant. This is why our risk and compliance checks get triggered a lot. Fraudulent activities can come in thousands of different ways, as the tech and hackers advance.

    PayPal has to prevent money laundering, terrorist organisation payments and lots of other stuff.

    Opening a PayPal account is easier than opening a Bank account. They're both different.

    And PayPal is not same as Venmo. Until a few months back, venmo was just a peer to peer. You couldn't make a payment for a Service.


    I agree that we do have a lot of false positives, but the ratio is very low. And we can definitely improve on our customer service.
    Jan 22, 2018 0
  • Uber / Eng
    Rqwx5o

    Go to company page Uber Eng

    PRE
    Google
    Rqwx5o
    PayPal has always been shit. Just use Venmo
    Jan 21, 2018 9
    • PayPal
      BXDj85

      Go to company page PayPal

      BXDj85
      Sounds pretty unjustified. There’s not a financial institution that would let you change your account’s country of origin like that. You should have refunded the money, closed the account, set up a new one in the proper country to receive those funds. The “policy” are regs that PayPal has to adhere to stay in business due to compliance.
      Jan 21, 2018
    • Uber / Eng
      Rqwx5o

      Go to company page Uber Eng

      PRE
      Google
      Rqwx5o
      I transferred the money to a friend and closed the account. The dumb thing is that the question it asked was my nationality, not where I want the account to be
      Jan 22, 2018
  • Due to risk control. And Paypal doe not require “everyone” to upload passport scan and utility bill. So the real question here is what have u done with your paypal account?
    Jan 21, 2018 3
  • Salesforce / Eng
    ☀️☀️☀️☀️☀️

    Go to company page Salesforce Eng

    PRE
    Google
    ☀️☀️☀️☀️☀️
    PayPal always had this issue. This is one reason alternatives like liberty reserve and bitcoin really started taking off. In the black market it's hard to sell 150k botnet installs for PayPal... But bitcoin? Why not.

    And a lot of people give up, so PayPal gets to do whatever they want to the funds start few years
    Jan 21, 2018 0
  • Uber / Eng
    Banana 🍌

    Go to company page Uber Eng

    PRE
    Uber
    Banana 🍌
    Time to decentralize PayPal. Invest in raiblocks!
    Jan 21, 2018 0