Ubereats is a piece of garbage

Jan 10 17 Comments

Easily the buggiest app or website ever. Delivery times are NEVER accurate, either an hour early or an hour late. Half the time the food is damaged or spilled and I end up reducing tip to $0. Why would I tip if you failed to bring my order in one piece.

Piece of shit website needs broadband connection to place an order since it makes a call to every social media site in existence. I actually have to use my phone or personal Hotspot since my work blocks shit like tik tok that ubereats is trying to access. And since you're so shit at software you won't even program a timeout to like you know..... take your customers order?

The majority of ordering experience is waiting for things to refresh, about 3 refreshes per button click, then when you think OK its done and right as you go to click the whole page shifts and you click the wrong button.

Support is useless, they usually call me by the wrong name or say shit that's absolutely irrelevant to my support ticket. The only reason I use this shit app is because it gives me rewards and I'm tasked with ordering lunch for my team.

If you want some feedback from a person spending about $75k/yr on just ubereats please ask me so we can turn this product around. I'd use Doordash but I make about $500 in uber cash a year lol.

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