Google Pay / Fi 'death sentence'

May 1, 2019 7 Comments

Is this a real thing? I use Google Pay for almost everything and I'm on Google Fi. Happy with both services so far especially Fi. I really don't want to go back to Verizon or ATT but this makes me reconsider a bit...


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TOP 7 Comments
  • Amazon QkTE33
    Google doesn't have customer support. Google doesn't think of you as a customer in the first place, you're a "user". Customers buy ads.

    Google thinks everything to do with users should be automated and so long as that works for 99% of users they will be able to sell ads to ad buying customers.

    They don't give a flying fuck about users beyond that.
    May 1, 2019 1
    • OP
      I agree with the whole 'you're an user' concept when it comes to gmail, maps, etc but I'm yet to see any ads served in my Fi or Pay experience. I also agree that they tend to ulta-automate everything and users suffer while Google polishes it and gets it right.
      May 1, 2019
  • Amazon / Eng n0v
    Sounds about right for google CS.
    May 1, 2019 0
  • Amazon bgoc01
    Why? They both are doing pretty well, no?
    May 1, 2019 3
    • Amazon bgoc01
      May 1, 2019
    • Amazon QkTE33
      Did you even read the article, bgoc?
      May 1, 2019


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