I have been using DoorDash for more than a year. It’s iOS app sucks. Terrible considering that it’s worth Billions. I just used UberEats. It’s app is light year ahead of DD. No bugs, very responsive and intuitive UI. Their ETA prediction is so bad that it remains at “arriving in 1 minute” status for the last 30 minutes. How is DoorDash so incompetent considering there are probably 1000+ engineers in the company. With EatsPass, I will consider fully switching to UberEats but I get free DashPass through Chase.
What are the bugs you noticed? There is always room for improvement.
You should look at android. It's will make you gag 🤮🤮🤮. Forget the UI for a while, the app responsiveness sucks. After any touch, I need to wait 4-5 seconds staring at that God for saken loading screen.
Similar story with grubhub/seamless. It’s bizarre how they’re so dysfunctional
Yes!!! Uber eats FTW
Yeah uber Eats is a better app by far but I’ll keep using DoorDash cause it’s cheapest
Uber pass has been there for more than a year.
UberEats easily trumps Doordash, Grubhub and Seamless.
In terms of app quality, it's true
The doordash iOS app is absolute trash and if a free DoorDash pass wasn’t included with CSR I would never touch this thing. The amount of crashes. Weird bugs. A few days ago I got some ‘unparsed json error’ and the app crashed. How does this company exist?!?
I actually talked to the CEO of doordash way back in the day. Told him he needed to have real time tracking for his delivery drivers and better UI for the app. Dude totally blew me off and said those ideas were BS and he wasn't interested in developing that. Guess not much has improved since then.
He said "real time tracking and better UI are BS ideas"? Doesn't sound like a convincing story. "you need to improve your app UI" "that's a BS idea! My app UI should be as bad as possible to attract users!"
We repurposed a lot of stuff we built for the rider app where ETAs do matter. DD wouldn’t be having our lunch if ETAs and superior tech mattered in delivery business. Selection is king.
I agree. Their UI is from the 90s. So frustrating.