My two previous jobs, I was in Technical Support. My current job has me in more of an account management position where I act as a middle man for customer and our support team. I'm making more than in Support, but looking to get back into a technical role, as feel I'd have more of a future in tech.
My buddy is an OpenShift TAM at Red Hat, and could likely get me in. I've also been applying for Customer Success positions, including a CSAM role at Microsoft. Wondering what direction makes the most sense to further my career. I'm leaning OpenShift TAM, but looking for any sort of guidance. I'm in the RTP area in North Carolina if that helps.
YOE: 4 in Support. 1 in account management
TC - 95K + 8% annual bonus. Raises are borderline non-existent
Any advice or direction would be awesome.
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