Cloud Support Engineer

Mar 28 14 Comments

I just received word that I will be receiving an offer for a L4 Cloud Support Engineer - I role.

If I were interested in trying to switch into a SWE role, what all would I need to accomplish in order to transfer over? How many leetcode problems should I complete? What languages should I become proficient in?

Also, I understand that many on Blind look down on Support roles, but for my situation it would put me down a better career path than my current position.

Any thoughts on what my approach should be?

Non-coding Sys Admin background
YOE: ~2.5
TC: ~110k

Thanks in advance

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TOP 14 Comments
  • MassMutual / IT
    cur!0u$♀

    Go to company page MassMutual IT

    PRE
    LexisNexis Risk Solutions, Reinsurance Group of America, Incorporated
    BIO
    projet management professional 10yoe after MS
    cur!0u$♀
    Please can you provide tips for someone interviewing for a cloud support engineer role?
    Mar 28 1
    • Sure, first there was an Online Assessment 45 mins of answering questions in a faux email/chat format (as if you were answering clients questions)
      Some Tech questions mostly on networking
      Culture fit questions (are you more like this or that)

      Then normally a technical phone screening but my recruiter skipped that portion for me

      Then a virtual loop interview. 4 interviews 2 behavioral 2 technical. Each one an hour long and you get an hour break in between the 2nd and 3rd interview.

      They gave me a document filled with resources to brush up/learn and I watched most of them (took a long time to get through them)
      I think the reason I got it was my practice on answering the Behavioral questions (knowing Amazons LPs and using STAR)
      Mar 28
  • Amazon
    amazonnnn

    Go to company page Amazon

    amazonnnn
    I've seen many go from Cloud Support Engineer to Systems Development Engineer, which is effectively similar to SWE but more systems focused. CSE to SDE is going to be tough.
    Mar 29 3
  • Amazon
    knotrandom

    Go to company page Amazon

    knotrandom
    2 in my team has switched from cloud support engineer to SDE.
    So medium leetcode questions, java is better as programming lang,
    Also, contribute to open source.
    Have some pet projects.
    L4 -> L4 (SDE) is not a problem at least in amazon.
    Apr 21 1
  • MassMutual / IT
    cur!0u$♀

    Go to company page MassMutual IT

    PRE
    LexisNexis Risk Solutions, Reinsurance Group of America, Incorporated
    BIO
    projet management professional 10yoe after MS
    cur!0u$♀
    Thanks any link you can share that helped you? Also the TC you provided is your offer?
    Mar 28 1
  • Amazon
    skymaxx

    Go to company page Amazon

    skymaxx
    To switch to SDE role you'll need to give 1-3 DSA interviews.

    General SDE interviewing guides available online should be enough. Good luck 😸
    Mar 28 0