Ever since MS acquired Skype the product's been degrading. Each release: - design gets uglier - new bugs and regression - another set of weird smiles The latest iOS version looks like 1st April joke. "Highlights", "Capture" - seriously? What's wrong with it? Is there a way people can vote to banish the product manager or whoever makes those decisions? :)
Part of the requirement to be CEO at Microsoft is to buy established companies and destroy their products. The Skype project is going well and we plan to make LinkedIn a priority this year.
no touching linked in!! it's fine as is 😒
LinkedIn is absolutely horrible. in particular the app is deplorable. it was borderline before the acquisition but now it's well on its way to death thanks to MSFT
Let me summarize what happened here: Product Management decided that new "strategy" was to go after a younger, millennial audience by changing the information architecture (side swipe) and adding stories, their mantra, the only "vision" that they managed to convey was: "grandma is dead", by grandma they meant all Skype existing users. Product Management also decided to move the entire code base to React native to code once and deploy on iOS and Android. Product Management then decided that Skype needed a new branding and visual language. These three decisions haven't been validated at all, they are so convinced that their point of view is right that they didn't listen to internal feedback, actually sidelining anybody who dared asking basic questions like: "what's the rational for getting rid of presence", answer: "WhatsApp doesn't have presence" end of the discussion. All of these three decisions that make the three pillars of product design turned out to be wrong, disastrous actually. Infact this was called "the worse update ever". They gave themselves a promotion just for shipping this product full of bugs, badly designed and with fewer features than the previous version. They are now scrambling trying to fix this mess but they are still not listening, they are still making decisions for which they now nothing in engineering and design (and product). The only thing that would fix this situation would be to fire Amritansh, Eran, Danny, Punchcut (and ask for our money back), they completely lost control and trust of the organization that knew all along that this was going to happen and tried to warm them. We all know that these guys mentioned above aren't going anywhere, not until they cash in their bonuses and stocks, then hopefully they'll be moved somewhere else, probably where Gurdeep is now. This is Microsoft.
And this is so freaking sad (nahi) The decisions seem to be so obviously dumb and stupid that you can't help yourself thinking it was all made on purpose. (not on good one)
it's not a vid chat platform for millennials. it's for families. Grandparents Skype with their grandkids, etc.
Here is some voice of customer..keep it simple stupid, dont need it to be fancy, just need it to perform
it would be better to rollback and apologize the users. Then the user bleed out could stop.
Typical Microsoft
This isn't a debate culture, it's a ship and try to make impact culture, so the result is the products are universally terrible here. Apple is a debate culture so if something stinks, someone will point it out and the whole team will debate it possibly for hours until either its obvious it's a wrong idea or until a better idea emerges, and there's no pressure to ship there, only a pressure to ship something good. I feel as though Microsoft made good product decisions in the past, although I don't know what the culture was like then and why their products are no longer great. In Apple's case it's because they still have the shrink wrap software mentality of ship against the keynote cadence and make it perfect rather than ship continuously. It seems as though we have the philosophy of do whatever you want and let the engagement of customers positive or negative tell us how to pivot? What were we like in the past that worked? What changed?
Abandonment of current users. They did it with the OS and now doing it with purchased apps. That changes perception of stability.
User here. With the ridiculous dual Nick and passwords log in I moved to Viber to communicate with family back home (Europe). Same shit but Viber is simple. App is a lot faster vs Skype. From touch to talk takes me 3seconds on Viber. On Skype I could take a nap before I'm able to talk.
same better experience with WhatsApp. Older folks had small learning curve from old working skype to this one. everyone in my family abandoned skype after the updates. why such terrible decisions?
I only use Skype on the Xbox One. Pretty nice VTC experience. Otherwise, I don't know anyone who uses it.
same story with the old MSN messenger. I think the PMs are out of touch with their customers, and trying too hard to bring it to business.
I like the translation feature.
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The product was crap before they bought it and after the purchase they added more crap to it. Don't blame Indians or their smiles as it makes you look racist
...... where did they mention Indians? Or did they edit the post
Edited to avoid moving this topic into wrong direction