1. I have to leave a tip before the order starts and if the driver is 30 minutes late I have to contact customer support to get my tip back.
2. I’m paying almost triple what the actual meal costs if I were to drive there myself.
3. Drivers often do other orders on the way, delaying my order and causing my food to be cold by the time I receive it.
So I just paid $38.69 for a meal that costs $13.99 in the restaurant, the driver made another delivery on the other side of town before delivering my order, and when I got the food it was room temperature and soggy.
Imagine paying extra for a worse product in literally any other industry.
Uber Eats is also terrible, but at least they give you the option to order “priority” (no stops on the way to you).
@DoorDash
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comments
It’s not a metric here but it should be at Amazon, can’t even read your own post 🍌 boy
And complaining about not being the only delivery on a person’s route causing your food to get cold is ludicrous. Do you expect them to deliver just to you, taking probably an hour of their time, solely for a 20% tip? If you even tip right which I’m guessing you don’t….
Selection is more limited but if you’re getting something fancy - it solves the problem you mentioned.
Dashpass covers caviar as well btw