One of my previous 401(k) accounts is at Voya, just saw that that there is a 3-day “site maintenance”. I understand that was a thing 10-15 years ago, but how is a 3-day site shutdown still a thing? With all the redundancy that’s widely available now, and for a financial company… Don’t get it.
Why not roll your 401k into Square's? From what I've heard, it doesn't seem like Voya typically had good options.
Voya is still working like it’s the 1990s.