Our RE deal fell apart on the day of signing

Here is what happened, I wonder if I did anything wrong here.
We verbally agreed on a price and started the due diligence. I got my lawyer, pulling financials on a condo, board meeting minutes, contract, other disclosures. Since it’s a condo I did a visual inspection myself. Turns out 2020 financials were completely missing, with some excuse that they are changing a financial company, there was an ongoing lawsuit with the building, recent undisclosed water leak, and hard wood floors were also pretty old and noisy.

I went back to the seller’s agent and suggested a 2% price reduction on a transaction to make up for all discoveries, ready to sign the deal and transfer the money to get “in contract” immediately. The agent went vicious on me, sending multiple angry snarky emails, saying it’s unacceptable, claiming I don’t understand how things work, I am in the wrong, and even adding a near racist remark that “I don’t know how things are done in your country but I am an experienced agent and this is the first time I see this…” (we are immigrants)

Me and my better half were shocked and shaken up a bit. We tried to go back and forth assuming the agent is playing hard, but looks like it’s a no go at this point. The agent refused to negotiate and continue offering to “take or or leave it”, while adding very condescending comments about our behaviour and our ignorance. But even if we would “take it” we were so taken aback by how condescending and disrespectful the agent was, we were not comfortable to just ignore all of it, financially and verbally.

What do you think happened here? The agent was getting a 4% from the transaction and the 2% cut we suggested was from the total price.

#mortgage #housing

P.s. thank you for all your responses and kind words, it really helped mentally and provided more confidence moving forward.